CarMax offers easy car buying and selling with no haggling or pressure. They carry a large selection of used cars, trucks, and SUVs. Customers report a great and hassle-free experience, noting the process is simple and quick with excellent customer service. The team is described as friendly, caring, and professional. Many appreciate that there are no extra charges on the paperwork. The service department is also noted as top notch. Customers recommend CarMax and call it the best car buying experience.
My experience at CarMax was completely positive, painless and super fast. I picked out my car online, they brought it in from NC, and I signed a few papers at the store and I was on my way. I am totally happy with my selection and the whole process was so easy.
July 2024
Our salesman Cody was very helpful with getting us taken care of.
July 2024
Great dealership and easy to work with! Had a car moved from the Dulles (VA) location to Bristol and worked with Cody Lovell. Cody was great and made the process simple and quick (something we wanted on a Friday evening after a long week!). Recommended for sure!