Advance Auto Parts at 709 Volunteer Pkwy in Bristol is a reliable store offering automotive aftermarket products and free services such as battery testing, oil and battery recycling, engine code scanning, and installation of batteries and wipers with purchase. The store features top brands like FRAM, Carquest, and DieHard® batteries. Customers can benefit from the Speed Perks loyalty program, which provides discounts on store items and gas at Shell stations. The staff is generally friendly and helpful, with employees like Justin going out of their way to assist customers by ensuring they get the right parts and even offering to install them. Many customers appreciate the knowledgeable service and the convenience of calling ahead to have items ready, making visits quick and efficient. However, there was a negative experience at a different location, where poor customer service, lack of assistance, and unprofessional behavior led to dissatisfaction. Overall, the Bristol store is known for helpful staff and quality products, with some locations facing service challenges.
