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“I have several banks that I currently use for personal and business. The customer service at this bank is leagues above the others, this is the Chick-fil-A of banking.”
“I've been a member for about a year now and have never had any bad experiences. The people who work in the bank are always friendly and personable. They take the time to get your transactions correct and do it with pleasant attitudes. The only thing I don't like is that they don't allow your paycheck to be available a day earlier like most banks do with direct deposit. That's not the fault of the people working there though.”
“Has always been a awesome credit union to do any type of business with never have had any type of negative business with and have been dealing with this Bank for over 30 years always been an awesome bank for me personally no problems at all.”
“I used the drive through and was greeted by Helen Alvarez I was in the second lane away from the window, making a deposit & a bill change transaction Helen was very friendly and took care of my business addressing me by name always wonderful to be served by someone with a positive attitude”
“I'm a store manager for a nearby retail store and was having an issue with receipts for my deposits. I spoke with Jennifer and she tried multiple ways to help me until she found a solution that would work for me. She was kind and extremely helpful. On top of her customer service abilities she was able to get me what I needed right away and met me at the door ready to go. I always have a busy schedule and little time to spare so I'm a so grateful for Jennifer's help. Great job!”
“5 stars for Diamond at this Truist branch! I had a deposit issue and was extremely upset about it. Truist customer service was no help whatsoever and literally told me to call the branch. Diamond was so calm and went out of her way to make sure I understood how it happened and what to expect going forward. She double checked what she told me against the bank policy, reading it aloud to me, to ensure she had given me the correct information. She even called me back to give me an additional option if my deposit wasn’t available the next day. While I may still have concerns regarding Truist as a bank I know that I can now count on Diamond if I have concerns that need to be addressed. Branch manager…Give this woman a raise!”
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“Greetings. I definitely give Bellwood Credit Union 5 Stars. The representative (Debra Tait) was extremely kind and helpful. She's a very compassionate person. Positive results came from my visit. I'm very pleased at the way professionalism was displayed during my visit.”