-
August 2023 by Matt D.
They had lots of shoes and decent prices. I must have found at least eight pair that caught my eye and were priced low. Not every shoe displayed is available in all sizes, however. Probably why the prices are so good. I wound up going home with with three pairs, all of which I love. So, do shop here, just be prepared to spend a bit of time going through the selection.
-
April 2023 by sandra sobrino
Good selection of shoes. Employees will profile customers to the point where one is extremely uncomfortable to shop. I had a woman run and block a door with her hands out.
-
March 2023 by L W
Terrible service from manager and one sales floor employee. Five employee's on the floor and one cashier, line getting longer the cashier hato step away to help customer. Floor employee's see customers in line, and no one at register. Manager in office eating with door open, she can see customers in line. Still does not come help, one sales floor go in office tell the manager about line. The manager looks out the door see the line go back in office. The manager and sales floor employee starts laughing at customers in line waiting. TERRIBLE SERVICE!!!! All the sales floor employee's could have came to help the cashier. Who was so nice friendly. Manager needs to be fired or more training.
-
March 2023 by Clarence Quirion
To cramped couldn't get around to try anything on and lacked much customer service
-
November 2022 by Mohammad Jawed
The manager and custmer service are very Rude I bought two pear of shoes for my daughters from them one of those shoes fitted but one of those not I broght it back but they refused with very bad voice.
-
September 2022 by Maggie Williams
I couldn't believe the quality and quantity of footwear this store supplies. I must say they are added to my shoe store list. The sales are a huge savings and I left with multiple pairs of shoes.
-
September 2022 by David Phillips
I gave it two stars only because I found a pair of shoes I liked and the price was good. Unfortunately, I did not get to buy them. When I went to the closest counter, there were 3 employees standing around joking and talking. They said I had to go to the other counter (but didn't give a reason why). When we got to the other counter, there was a long line with only one register open. The cashier was arguing with a customer because apparently the cashier took someone from the line and not the next person. Not sure what the situation was but made it uncomfortable. Then the cashier got a call and took the phone and went into the back room. I put the shoes back and left. The crowd was getting angry and I was not comfortable in there anymore.
-
June 2022 by Toni Pintavalle
Very rude staff. Not helpful. 20 minutes before closing, they start to turn off the lights. The entrance that I came in closed so I ask for them to raise the gate on the second one so I can get out and then I have to walk around the mall to get to the exterior entrance to the parking lot. This store - and it would seem the mall itself - really wants you out. I snapped pictures of what I wanted and will order on line from someone else.
-
November 2021 by Edie Boudreau
Great place to get shoes to fit wide feet!
-
September 2021 by Clarence Matthews
Conveniently located in Chesterfield Town Center Mall. Exceptional customer-service and a wide variety of footwear and accessories??? ???
-
September 2021 by Elmond Taylor
These are not good quality shoes. But the customer service was even worse. I am not exaggerating when I say that I was asked to leave. Wow! Only paying (or at least prepared to pay before being asked to leave). So I left...went to another shoe store.
-
September 2021 by ashy2knees Expedition
The store was fine. There was a really nice employee there. A short African American woman who was absolutely, amazing and great customer service!!If it wasn't for her, my rating might have taken a few stars off!There was an elderly caucasian woman who was so rude and unprofessional! She kept huffing and puffing as she passed by my sister and nieces, she walked into us several times, saying excuse me, well after throwing us off balance. I think she may be in need of star, customer service, training.Aside from that, the store is well organized and easy to get around. ?
-
July 2021 by Teresa Williams
Good customer service satisfaction from Cashier
-
July 2021 by Robert Martin
Lots of choices but very messy and disorganized.
-
June 2021 by Sierra Johnson
My last visit was very uncomfortable and embarrassing for me. I usually love to shop at this store because of their great deals for nice quality shoes and accessories for my 3 year old. However the last visit was unpleasant because the cashier only rung up 3 out of the 7 items to stop and say "so far your items total $66.76 do you want me to continue ringing up the rest of your items or stop here" He made me feel like I wouldn't be able to afford the rest of the items. I replied yes and allowed him to finish ringing my items because I wanted to leave out of there as quickly as possible. I too work in customer services so I understand how some customers can be difficult at times. I always try to treat my fellow customers services reps/clerks with the most respect even if something goes wrong. This is my first time leaving a store questioning if there's something wrong with me?
