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November 2023 by RVA Auto detail Richmond va
This is the best experience I’ve had in a dressing store. John was a great guy and Iiked his professionalism and He was kind to me. I would recommend people to come here!
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November 2023 by Tee Jay
Went in there looking for a suit with a vest in size 4xl but they did not carry that size in the color we wanted but the salesman Floyd was nice enough to point us to the right direction for what we needed elsewhere.
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October 2023 by zack scott
If you are in need of a suit or some classy attire, go see Floyd at this location. I recently took my son here twice, and he loved Floyd helping helping him out on the look he wanted to dress to impress. Floyd is very knowledgeable, friendly, and a class act. Excellent customer service! We will both be back.
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October 2023 by Mujtaba Jaffari
My company is having its annual party, and we get our suits from here. I've never owned a suit before, so I was very excited to get one. I went there after work, and they seemed very busy. I spoke with Mrs. Penny and told her I was okay with coming in later. I went there two days later. She helped me pick out my suit. I had a choice to either get a rental or buy one. I told her I wanted to buy it. After payment, she said to me that I would get an email when the suit got here. I received two emails about the promotions but never got one telling me my suit was here. Two weeks later, my co-worker got an email that his suit had come in. I went there the same day to check on mine, and it was there. A man, I forgot his name, helped me out. He informed me that I had a rental suit and I didn't buy it. I was beyond upset because I made it very clear to her that I wanted to buy it, and not once in our conversation, we talked about it being a rental. I hope corporate cares enough to either refund my money or give me the suit that I was supposed to own and not have it as a rental.
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September 2023 by Ethan Bloomfield
I walked into MWH Wednesday, absolutely last minute, looking for a suit to wear on Saturday. From beginning to end, John helped me along expertly, maintaining courtesy, honesty, and using every tool and bit of applicable knowledge to make sure I got exactly what I needed. I have absolutely no complaint about the stellar service. There is no way in which I felt my experience was any less than the best possible; I felt like a friend within those walls. Thank you very much, John.
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September 2023 by Austin Sties
Not the first unpleasant experience I’ve had here at this location but certainly will be the last.Bought a few shirts at your Short Pump store 09/20. One of the shirts weren’t in anyway as described by the salesman. Didn’t find out until I was home because they don’t let you try on in-store. Was near the Midlothian store and stopped in to return it (09/22) and the evening manager did not care. Looked at me and said he can’t take it, shrugged and gave me the I don’t give a **** face and pushed me out. No apology for being mislead. All he needed to say was “Hey. I’m sorry the shirt wasn’t as described. Unfortunately due to it having a few wrinkles I’ll have to ask you to take it to the store you bought it from”Again, because I can’t try on in store the wrinkles were from it sitting in the bag for a day. It’s a Michael Strahan shirt so it’s not wrinkle-free and not the greatest quality either, and it’s not like I took it for a night on the town and decided I don’t want it so I don’t see how the attitude from the man was justified. To clarify my anger isn’t with the inability to return (I’ll take it to Short Pump and sort it out there) but with the evenings manager lack of empathy. I’ll continue to shop at Mens Warehouse for all of my work clothes, just not this store.
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September 2023 by Eric Foulds
Amazing staff measured me very well for a wedding suit. Very friendly and professional. Definitely recommend the Midlothian store!
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August 2023 by Tracy Walker
Clean, Employees were dressed very professional, which I really appreciated!!! I have been to some men's Warehouse and didn't know the customers from the employees because of dress and grooming. Ties and pocket squares were a small selection, that was the purpose of my visit.
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August 2023 by Angie Isom
Great service ask for JohnHe is amazing. Thank you
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July 2023 by Ron Haithcock
Good selection of clothes for men to choose from. Professional and courteous staff.
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May 2023 by Dee Mann
Have had nothing but complications just finding out if a store has my size before I drive all the way across town. That seems too much to ask this place. Either don't answer the phone or they're to busy to help. And the one store that actually could help said that they didn't have any even though on-line it says it's in stock in multiple sizes. So online and in store isn't much help at all. You have to figure everything out on your own and drive to these places. What a joke. And this is supposed to be a store they want business men to come into. They have some work to do to be a place I would shop again.
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April 2023 by Tammy Lipscomb
Carolyn and Eve were absolutely amazing to work with. Eve was very helpful in working with us to design my son's custom suit. Carolyn went out of her way to make sure it was perfectly tailored in a very quick time! I am thankful for a great experience!
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April 2023 by Josh Lipscomb
I have had a wonderful experience at this Men's Wearhouse on several occasions. I purchased a custom suit at this location for half the price of a suit at another Men's Wearhouse location. Eve and Carolyn were particularly helpful. Eve made sure to take the time to help me build the custom suit. Carolyn, the tailor, provided wonderful service. She is a phenomenal tailor and ensured that I received my suit in a timely manner.
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March 2023 by John Sutton
I needed to get sized for a wedding and Yolanda was extremely helpful in getting my measurements! I will definitely consider coming back here for future purchases!
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January 2023 by Steven K.
Their personnel are well trained and know their merchandise. I need big & tall sizes and had no problem finding a sport coat, slacks and belt. Their in-house tailors make sure everything fits well. Nice store, friendly personnel, and ample parking.
