-
June 2024 by Tony Gasperson
Never staying here again. Was greated by the front desk clerk wearing a tee shirt and messy hair. He didnt even know if room was ready. Room smelled bad and had to buy some air fresher to get it to go away. The room had major ceiling damage, and the repair job looked like my kids fixed it. Shower draining so slow that I was standing in 5 inches of water. The walls meed some new paint. Pool water was so cloudy that I couldn't see the bottom.
-
June 2024 by Holly Heinrich
I was pleasantly surprised by this location. We were looking for a place to stay in the area for one night and out of all the locations this one looked to be the best, but I know that looks can be deceiving from the internet. I always book a room with laminate flooring whenever possible, because I like to travel with my own cleaning supplies, and usually the dirtiest part of any room is the floor. Unfortunately this room did not have laminate flooring, but no place in the area did, which is why I I would rate it a 4 out of 5 for cleanliness. I did wipe everything down in the room like I normally do, and was pleasantly surprised to find that everything in the room was very clean. The same goes with the bathroom. The only thing I actually saw was some spots on the mirror, but that can easily happen during cleaning. The room had a refrigerator and a microwave. I only used the refrigerator to put my bottles of water in, but again everything appeared to be very clean. There were white spreads and pillows on both beds and I didn't notice any obvious staining on either of them. All of the common areas were also very clean and the parking lot was well kept. I noticed often times with these lower end chains that there is usually a lot of trash and cigarette butts in the parking lot, but it's very clear that the owner of this property does a good job at maintaining things. The mattresses were much harder than what I'm used to sleeping on, but they were fine for one night. Now, let me tell you about breakfast! I've stayed at many locations that provided breakfast, even said they had hot breakfast, but I have never had so many options available! This was a breakfast spread you would expect to get at a restaurant that had a breakfast buffet. There were many hot and cold choices and even options for people looking to eat healthier like fruit and yogurt and even hard-boiled eggs. If I ever found myself in this area again I would definitely stay here. They also have a swimming pool, but since we were only there for one night we did not use it.
-
June 2024 by Lee H.
Staff is very kind and helpful ?.
Room was very nice and clean ?.
Breakfast was first class ?.
-
May 2024 by Randall Shaw
Room was clean. Breakfast not so good. Bathroom very small.
-
May 2024 by Felicia Ramirez
Wonderful stay but one downfall is they don't have an elevator. So you have to lug all your stuff up and down the stairs. A bit of an inconvenience but other than that, good clean rooms.
-
April 2024 by Robin Chatterjee
Very good hotel. One of my medication was left behind - they mailed the same back to me.
Note - have stayed in this hotel several times - will continue to whenever I visit. Thank you to all the fantastic staff!!
-
March 2024 by Thomas
not a bad hotel for one or two nights, always has coffee on in front lobby. if you have an extended stay the rooms are crammed, not much storage, no laundry facilities (laundry in town is expensive) or gym. nothing is close to this hotel.
-
February 2024 by Veronica Martinez
I arrived and the first thing they asked if I had a reservation. I said no then he told me they had no rooms available, but in the parking lot was only 4 cars parked.
Then I made an online reservation and then they said they din't have any clean rooms, to me it all sounded like excuses.
-
December 2023 by Karen Neel
Everyone was awesome, friendly & accessible. Shout out to Stephanie, front desk, Lynn, food service, & Veronica(?)- & all Mgmt. Rooms are clean & comfortable. I will always recommend Comfort Inn Bluefield!
-
December 2023 by Whitney H
ZERO STARS!! Such a disgusting place, should be shut down by health department. If you enjoy drugs, no sleep, and the possibility of leaving with a disease then this is the place for you. Otherwise, avoid at all costs! Just sleep in your car.
-
November 2023 by Bryana Haley
Please preform drug tests on your employees. That is
-
November 2023 by Kathleen Burke
Room is clean and comfortable. Staff are the best. Hotel is always clean and well staffed.
-
October 2023 by Chuck Holmes
Smal hotel, clean room, great service from the staff. TJ was especially helpful with printing paperwork that I needed.
-
October 2023 by brad bowers
The manager was very aggressive when I asked for a refund. The room had Red sludge coming out of the bathroom drain and she admitted that they had a problem due to the previous tenant. We couldn't even take a shower. She said that the credit card has already been processed and she couldn't do anything to help me. I called back numerous times and she hung up on me each time. It took me 2 months to finally get a refund from Choice Hotels. I will never stay at this hotel again thanks to the manager's response to the issue. Thanks
-
October 2023 by Susan Jenkins
Rooms: Clean, beds were goodFood & drinks: Buffet breakfast is just what it says. A little bit of everything you would expect.Noteworthy details: Staff was very helpful and courteous.