“Twice I’ve had an excellent experience - I walked in with my iPhone not working and walked out in less than 30 minutes with it fixed. Awesome!! The technician was able to fix my iPhone quickly and for a reasonable price, no pitch was made to sell me something I didn’t want or need. This was such a positive experience compared to “Genius Bar” where one must have an appointment and frequently the bar has tried to sell me something.”
“Associate at the Blackstone Va. Store was very knowledgeable and attentive to my problem. Worked diligently to solve it. Very very pleasant visit. Didn't upgrade because she didn't have the phone in stock but I will be returning to make my transaction with her.”