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May 2024 by Jen Gordon
I usually don’t do this, because I understand things happen! If I could give this place NO stars, I would! I got a dryer here less than a year ago. The first time it broke it took a WEEK of run around, just to get a number to call for repair. The second time it broke, I was told we will send someone out to look at it. Fine. Heard nothing else from anyone, so I called. The gentleman states he knows nothing about it and basically could not help me. So I had to google the number myself. Spoke with an upper manager who assured me of support from the company. After finding out it’s going to take a possible week to repair the dryer, I call back to the upper manager, left a message. Called to the store and Nancy proceeds to tell me she will have to check. Well here it is almost 5pm and NOTHING! Customer service is a joke!!!! I see that I’m not the only person who has experienced this issue. Yes it’s paid off, but it’s less than a year that THEIR product that THEY sold broke! I will NOT go back ever again! I’d advise anyone else to NOT go here for any needs you might have for your home. Because once they get their money, it’s screw the customer!
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April 2024 by Kathie Brown
The delivery drivers were awesome. I got a refrigerator and a stove.
There is just one problem. The refrigerator had water and ice and was supposed to be brand new. I got plumbers in finally. Ran water to the refrigerator not to have it work. Plumbers checked it and didn't know what was wrong.
And it seems like since I paid them off early.. they don't care whether it works or not.
Update:
After trying so many times to get them to send their repair guy out I finally had to contact a different appliance repair guy. Since I was never contacted by their repairman even though I called them multiple times.
I got Sears to come out. Sears told me that the filter housing need replaced. That it was not a brand new refrigerator but it was refurbished. Even though I paid for a brand new side-by-side refrigerator with water and ice.
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October 2023 by Tanya Reed
Great customer service. Staff is always welcoming and nice.
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October 2023 by Gladys Brown
I Love Buddy's home furnishing store the employees are great and very professional and friendly.
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October 2023 by Donald Andresen
Glenn and the team was great got me set up and moved in asap
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June 2023 by Latasha Booker
Glenn and his team are welcoming and friendly. This process was easy and I appreciate them for their help
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June 2023 by Karen Heavener
We love Buddy’s! They have been a great experience we moved into our house off the streets with no furniture or appliances and buddy’s worked with us on the down payment. Glenn the manager is awesome he will work with you and help out as much as he can long as you communicate. I will always go to buddy’s if I need anything.
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June 2023 by Jermaine Dove
I dealt with Tramaine Wright up there and the service I got was much more then what I ever even expected from a place of business! He made my transaction simple and as fast as possible!! I made a second purchase just days after my first one and i plan on making much more through him!! Thanks!
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June 2023 by Linda Thomas
These people are the best. Who has an entire staff that's awesome. Buddy's Home Furnishings has been a wonderful experience. I'll be back. Lol. ????
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March 2023 by Konda Peet
Nice environment thanks for everything
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March 2023 by Victoria Lambert
Ordered a washer and dryer twice online and paid a deposit both times never received a washer or dryer and never was given my deposit back
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December 2022 by Shawanda Jones
Everybody is so cool ? they have what I need most of the time and it’s easy to finance with them… TELL THEM SHAWANDA REFERRED YOU ?
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November 2022 by Eboni Teague
The staff is very pleasant and went above and beyond to get me what I wanted I will be returning
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November 2022 by Denise Bassfield
Good people Good people
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August 2022 by Simone Malone
Amazing service as always
