Wells Fargo Bank in Blacksburg offers personalized attention and self-service tools to support financial goals. The branch provides help with deposit products, safe deposit boxes, cash, and wire transfers. Some customers report that multiple staff members are involved during a visit. Reviews highlight extremely professional, kind, patient, and helpful service, with staff who explain things clearly and offer constructive advice. The branch manager is noted for going above and beyond to resolve tricky situations. The service is described as efficient and great. Member FDIC.
One person closed my safe deposit box, but a different person was needed to get cash. A third person helped with a wire transfer. Delt with 4 different people during my visit. Too many.
August 2022
Very helpful, gave me lots of needed information, and friendly staff.
April 2022
The branch manager went above and beyond to help me with my tricky situation. Cannot thank him enough for all his efforts!