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August 2024 by Kayleigh McDonald
This used to be my go to mechanic for my whole families vehicles and I’d always recommend this place to friends. But recently I went in and there is a new person running the office. He does not even come close to as good as the previous manager. I went in with a noise, they quoted me $2200, I paid and got my car back. When i got my car back the new manager said he dropped my car off the lift… even though he isn’t a mechanic and shouldn’t have been touching my car.. since then I have had to return my car 2 times for weird noises and issues that I didn’t have before. The 2nd time I drove home one day and they had driven my car home and never called me to tell me they were bringing it to my house or what was wrong. Now I have to go to another mechanic to see what damage they’ve done
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July 2024 by jennifer ayers
Called about an exhaust issue and they had me in a bay and fixed with out a hitch. NO extra cost for unnecessary parts. Just plain honesty and quality work done right.
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May 2024 by Tullio O'Reilly
Josh and the team at Walnut Springs have served me well. Professional, humble, timely - they have educated me and helped me navigate some challenging decisions with my high mileage vehicles. I recommend them without reservation.
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July 2023 by JK Scar
Did a ok job, had to redo a majority of the work they did, rushed it, lost some of the stuff I had on/ didn’t put it back on the right way. Wasn’t gonna leave a review until today when the front bumper starred to come off from the wind. The people are nice and the prices are fair, but I’m just not happy with the quality of the work,”.
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July 2023 by Julian’s Cards
Came in originally for an alignment ended up needing a steering idle arm and a steering Pitman arm with no hesitation they had the parts brought down, same day installed, and did the alignment all within a couple hours. Amazing service. Highly recommend. Also they have the cheapest alignments around in Blacksburg and christiansburg I called every other place. Trust me.
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April 2023 by Sabbir Chowdhury
Worst service! If i could give a 0,i would!I had a rattling sound from my wheels and smoke from my engine. I came here to fix the problem. They gave me a quotation for $1k. For changing valve cover gasket,stabilizer bar replacement, disk rotor change, brake shoe pads replacement and shock/strut change. I didnt have severe noise that is why I excluded the strut change and decided to do the others for $600. ($303 part +$280 labor)When they delivered my car I immeditely found some issues.1. Engine was shaking like crazy. My engine was completely smooth before they handled my car. So I asked them. They said my engine misfired. Then they tried to blame that on my engine checklight engine which was there before and it was for O2 sensor. I checked that earlier in Advanced autos. I didnt buy this explanation. Then after a while they found out it was a fitting error and they forgot to plug in a hose/pipe sort of thing. Thats why the engine was shaking like crazy. Totally unacceptable.2. Whenever I tried to drive my car, bad metallunc sound was coming from the frame. They said it was coming before they did anything its not their fault. As per them,the only way to solve this is changing the struts which they recommended earlier.I was in total dismay to now fix my car with another $600 and seeing the current condition of my relatively perfect car before.Fortunately,I didnt go to them and checked my car with another mechanic. He took only an hour to fix my car. But the alarming thing is what he found!1. He found out that there were a lot of misfittings. Walnut changed my brake unit,but the screws were loose. I posted a video where you can see I can rotate the screws with my bare hands!!2. The metallic noise which was coming after their service was due to another major misfitting. It turns out when they changed the stabilizer control unit,they didnt fit it properly and whenever i was driving, this was damaging my car frame. You can see the fresh scratch mark in the photo I have attached. It turns out the problem was not with my strut,rather the setting Walnaut did.3. I had some AC problems. I asked them to have a look. They said they'll charge $75 just to inspect. I am glad i didnt check. But they lost my intake cap too somehow! Otherwise they would mess that up too. I later fixed that with a $11 gas canister.I just feel that they were very unprofessional with my case and tried to blame my car whereas the problem was with their ability and fixing. Never going back there again. Just horrible.
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April 2023 by ishtiaq ashiq
Worst place with worst mechanics. My car had a light humming noise from the back. These guys completely misdiagnosed the issue saying it’s due to faulty wheel bearing and charged me 800 bucks. The noise was still there after their fix, i went to them again, and this time they said that the transmission and brake have gone bad. Later i found out that the noise was because of viscous coupling disengagement which was a whole different thing than what they said.
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April 2023 by Sabbir C.
Worst service! If i could give a 0,i would! I had a rattling sound from my wheels and smoke from my engine. I came here to fix the problem. They gave me a quotation for $1k. For changing valve cover gasket,stabilizer bar replacement, disk rotor change, brake shoe pads replacement and shock/strut change. I didnt have severe noise that is why I excluded the strut change and decided to do the others for $600. ($303 part +$280 labor) When they delivered my car I immeditely found some issues. 1. Engine was shaking like crazy. My engine was completely smooth before they handled my car. So I asked them. They said my engine misfired. Then they tried to blame that on my engine checklight engine which was there before and it was for O2 sensor. I checked that earlier in Advanced autos. I didnt buy this explanation. Then after a while they found out it was a fitting error and they forgot to plug in a hose/pipe sort of thing. Thats why the engine was shaking like crazy. Totally unacceptable. 2. Whenever I tried to drive my car, bad metallunc sound was coming from the frame. They said it was coming before they did anything its not their fault. As per them,the only way to solve this is changing the struts which they recommended earlier. I was in total dismay to now fix my car with another $600 and seeing the current condition of my relatively perfect car before. Fortunately,I didnt go to them and checked my car with another mechanic. He took only an hour to fix my car. But the alarming thing is what he found! 1. He found out that there were a lot of misfittings. Walnut changed my brake unit,but the screws were loose. I posted a video where you can see I can rotate the screws with my bare hands!! 2. The metallic noise which was coming after their service was due to another major misfitting. It turns out when they changed the stabilizer control unit,they didnt fit it properly and whenever i was driving, this was damaging my car frame. You can see the fresh scratch mark in the photo I have attached. It turns out the problem was not with my strut,rather the setting Walnaut did. 3. I had some AC problems. I asked them to have a look. They said they'll charge $75 just to inspect. I am glad i didnt check. But they lost my intake cap too somehow! Otherwise they would mess that up too. I later fixed that with a $11 gas canister. I just feel that they were very unprofessional with my case and tried to blame my car whereas the problem was with their ability and fixing. Never going back there again. Just horrible.
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March 2023 by Khristina Voskanova
Very fair price, job well done.
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January 2023 by Ronnie Jr (Big Onnie)
Great bunch of guys get the job done affordable prices
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January 2023 by Anita Dickens
Good job, good price
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August 2022 by Sidney Agosti
This garage is a great place to take your vehicle for all your repairs. They are fast and friendly and treat everyone like family
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August 2022 by Ronnie Hamblin Jr (Onnie)
Great bunch of guys get the job done affordable prices
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July 2022 by Jen
Josh and the guys did a great job working on my car. The price was affordable and they got my repairs done quickly.
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June 2022 by Imran Khan
Great service! Staffs are very friendly and try to fix any problems with your car. Oil change was fairly priced. I might visit this place for my car’s next oil change or repairs if needed. I recommend this service center.
