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March 2024 by Miranda Smith
The providers and staff are very kind and knowledgeable!! The office is clean and beautiful! I would highly recommend!!
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July 2023 by J K.
Do not let Emily Hairfield cut on you! She removed a cyst from my back. A week later it was infected. 2 weeks later, my stitches were removed by someone I'd never seen before and the skin wasn't even healed together; I had 2 wholes in my back. Week later and I still have two large scabs that look like pus in them. Sent a picture to see if everything was alright with them, because I was on vacation and was over 4 hours away from the nearest office but never got a response. Probably will have a scar. Glad it wasn't on my face.
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June 2023 by Diana A.
I have had the worst time with the Blacksburg office. The staff does not follow thru. I was told I had a form of Lupus and needed blood work to determine what type it is. They left it up to me to make the appointment with no order from Joe Sheets to go on. Do not go to this office.
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March 2023 by Davina G.
Emily Hairfield is a skin miracle!!! I cannot recommend her enough!!! She listens intently and is clear about the plan and most of all cured a case of eczema that I thought was going to be the death of me!
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October 2022 by Madison N.
If I could give this place a zero I would!! Both my sister and I went in for consultation appointments for serious issues. We both were not taken seriously I'm guessing because we were not the card holders. My sister didn't go back right away and I tried to give them a chance but they charged us a total of $300 for two 10 minute check ins. They don't care about people just money.
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September 2022 by Doris W.
I had a spot on my forearmthat was squamous skin cancer. It was never explained to me what it was when I went to have it removed. I had to ask. They did not explain to me how it was going to be removed, I had to learn that as they treated it. And then they shoved me out the door with no instructions on caring for the wound. It bled profusely and when I called to see what to do, I could get no one on the phone. Never again. The doctor at the Radford office does not care, and acts like you're wasting his time. My husband sees Dr. Hurd in Blacksburg and likes him. That is where I will go for follow up. Not back to Dr. Sheets. Don't waste your time.
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July 2022 by Reza Barkhi
I visited Dr. Hurd for an allergic reaction I had which I thought was going away but it was not. In one visit with Dr. Hurd, he checked it under microscope and correctly diagnosed the problem and in few days I was completely healed. He is the best Dermatologist I know and we are extremely fortunate that he is part of the Blacksburg community. He is very professional, genuine, knowledgeable, and healer with great attitude of service! Thank you for who you are and what you do. You are a wonderful human being and a phenomenal dermatologist. I wholeheartedly recommend Dr. Hurd!
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October 2021 by Puck G.
I called to ask how much a skin tag removal would cost. They told me 10 dollars. Perfect--let's make an appointment. Had skin tag removed in all of 10 seconds and left--this was in June. Got a bill a few months later for 118.00. When I asked why---the answer was that the skin tag removal was 10.00---the appointment itself was 128.00. 118 bucks a minute---incredible---he must be brilliant beyond brilliant. Hah, hah, hah----are they serious or just greedy sons of guns? Not happening----talk about bait and switch. Next time I cut my own skin tag off. What a bunch of sheisters.
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September 2021 by D N
I have been a patent of Dr. Hurd twenty year's now, I highly recommend.
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September 2021 by Austin Bissell
Their staff was very nice.
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September 2021 by sarah Linkenhoker
Beautiful office and great staff to work with.
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July 2021 by darlene nester
I have been a patent of Dr. Hurd twenty year's now, I highly recommend.
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May 2021 by Gillian Mannebach
I had a procedure done on a Friday, and an unexpected allergic reaction to the dressing on Saturday, and they don't have voicemail or an answering service or a nursing line. By the time I called on Monday, the magnitude of the reaction had gotten much worse. Nobody ever bothered to follow up to see how I was doing after that. I ended up having to go to urgent care to get a course of steroids to calm it down. I don't feel cared for. I shouldn't have needed to outsource follow up care like that.
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April 2021 by Gillian M.
I had an allergic reaction to the dressing following a biopsy. Could have happened to anyone, not the issue. This practice has no answering service, no nursing line, no after hours support for patients who have complications. After making them aware of complications, they recorded that it was healing, which it wasn't, and didn't follow up again. I had to go to urgent care several days later with no improvement and no follow up. The office managers are confrontational and unprofessional. They will interrupt you, dismiss and invalidate your feelings. They will hang up on you while you are speaking. Patients should never be treated the way I was treated when airing valid grievances. I transferred my care to another practice because I don't feel safe going back.
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February 2021 by Alice Jaeggli
Office staff is rude and hateful; unfortunately reflects poorly on all staff. Looking for another doctor even if I have to travel to California!
