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May 2024 by Kaylee D
Put an item on hold, front desk said they'd hold on to it for me for only the rest of the day, came back just a few hours later and it had been replaced with something completely different. Staff was different when I came back so they had no explanation, but still super disappointing
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January 2024 by Joe daniel
This place is hiring teenagers and paying them under minimum wage. Authorities have been contacted. Something needs to be done. I've tried to contact the owner but no response. And now he is threatening his teen age employee with trying to force her to taking my review down. I will not.
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February 2023 by charley cheng
Awful experience. I told the cashier that the price on one of the books is quite expensive and was not the current market price. She went to the back to check and then gave me a even higher price.
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February 2023 by Dhruv Varshney
Nice place to get cheaper books and other stuff.
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April 2022 by John Wikwiki
Great selection of books! Got 4 books for less than a buck.
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September 2021 by Cathy Couch
In the past I have had great service but Fall 2021 has been disappointing. I ordered a textbook for local delivery. I got an email advising book had been shipped. 2 days have passed and still no delivery. I have called for 2 days and no one in Blacksburg will answer. If I let the phone ring long enough it forwards to College Park where they assist as much as they can but at this point the status of the text book is unknown. I tried to use a local business and I am regretting it plus my daughter can not do her homework. UPDATE: I finally got communication through facebook messanger and was told they are short staffed and deliveries have not been made and they don't know when deliveries will even be attempted. I was advised to go pick up the book at the store. UPDATE2: My daughter went to pick up the book. A supervisor was finally called to help get her the text book. She was advised that the book was not out for delivery and was misdirected. It had a shipping label printed and then the book was mailed to her so now when it arrives (no telling what day that will be) she will need to return the book back to Bookholders. The book never went out for local delivery from store to apartment. So local delivery really means my daughter is taking 2 trips to the store to take care of the issue.
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February 2021 by james Osborne
The people thiere are nice and polite.good prices. Best place to go for books and also to sell your previous books.. thanks
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February 2021 by Nora AlAmiri
I ordered a book on January 19th 2021 and paid extra for it to be delivered before the semester smarts. However, it's February 22 and I am still waiting on the book. When I tried to cancel the order and have it refunded, I was told to wait until Friday the 19th. Miraculously, the book gets "delivered" on Friday, but not to my address. I again contacted them asking for a refund and was told to call around some of the local post offices to find the order. They were unable to give me an exact location either. I did not know that I am paying for shipping and supposed to hunt down the book. Never again. Will return the book once I find it lol.
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January 2021 by Hailee Strobel
You won't receive your check from here if you do the Advantage process. Either get the cash at the time of selling or don't sell here. Maybe the process of buying from here is more consistent, but with selling, it doesn't work out well.
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November 2020 by Larry Harrison
Cheapskates on selling your books
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April 2020 by Joe Mayer
DO NOT SELL BOOKS HERE! Like another person who reviewed this store, if you go forward with the "Advantage" option when selling books, you will never get your check. I've been waiting for over two months for my check and there seems to be no hope in them ever giving it to me. It's either "Hasn't been printed yet", "In the mail", or some other lame reason. Do yourself a favor and either sell through the "Cash Now" option or don't sell your books to Bookholders at all.
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February 2020 by Austin Winslow
Great place to get competitive prices on textbooks. Sometimes confusing for newer customers.
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January 2020 by Clayton Cobb
DO NOT SELL YOUR BOOKS HERE.
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January 2020 by vedant
The books are available at a reasonable cost. You can even exchange your old books for a price. You can also purchase almost any remotes like I-clicker and guides for SAT.. APs but also general text books for VT at a significantly lower rate as compared to the Uni BookStore!!
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December 2019 by Carmela Lofaro Steinmetz
Send my daughter the check for $95.00 that she has been trying to collect for the sale of her books since June. Totally unacceptable and ridiculous!!!!
