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August 2023 by Anne White
It so pays to deal with a good local business! Corey just efficiently sorted out problems with our Ethernet. ?Thanks Caleb for sorting out the visit and Mitch for selling us a great package when we bought our house. And Greg we still remember your good work doing the original set up in 2020!Great teamwork you guys!
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May 2023 by Kytuni Reaper
Awesome service and very knowledgeable just sucks they have a 7 day return policy. Unfortunately for me my car went into the shop 2 days after getting the radio and never got a chance to install it. Didn't think it would be two months before I knew my car wasn't coming back so I'm stuck with a radio now and no vehicle haha
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February 2023 by Terry Underwood
I had a front and back camera installed. No instructions, finger prints all over windows, dirt tracked inside, dirt tracked on outer railings, back panel was cut out, back panel was in floor board, Over priced and still unable to use. Do not use them for anything concerning a vehicle. Very disappointed.
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January 2023 by Lance Sheppard
Great local shop had what i needed and got me a better product for less than an online price
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May 2021 by Dominick Swain
Had bought a crappy radio from Best Buy that kept shutting off. Came here and Eric M. Greeted me as soon as I came in! I Explained what I wanted and he knew the perfect head unit for me! Will definitely be returning supporting local businesses!
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May 2021 by John Sutherland
checking on speakers for SC 430 Lexus and have them on order to be installed. Price very competive
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November 2020 by M
Update 11/17/20: Audiotronics came out and fixed everything. They explained they had several medical issues that had caused them to drop the ball. With everything going on right now in the world that is understandable and they took responsibility for the issues. Often even just accepting responsibility very much speaks to the professionalism of the company. I very much appreciated them coming out to fix everything and would continue to do business with them. Now if I could just get Stateson to fix all their issues.Old:Paid for an installation on a home in conjunction with the contracting company, but the end product was rather unfortunate. 2 of the outlets were placed in locations other than the plans, a 3rd I had to take apart to fix. The box that was installed had cat6 that was cut too short to run effectively out through the bottom of the utility box that was provided. None of the cables were capped, so apparently I only received a partial complete job. I made several attempts to contact the company and they stopped responding. I was already wary about doing business with them, but the contracting company said that's who they have an agreement with. I've already filed with the contractors on the improper install as well to which they agreed it wasn't done right once they came out and looked at it. I'm about $500 into my own time and tools now with unfortunately no recourse.
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October 2020 by Council Compton
Best place to go.
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September 2020 by Laury Perdue Tolliver
My remote start had stopped working. Everyone I came in contact with was friendly and ready to help. They fixed my vehicle in a timely manner. You felt welcomed as a customer and that they appreciated your business.
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August 2020 by Michael Barbour
Paid for an installation on a home in conjunction with the contracting company, but the end product was rather unfortunate. 2 of the outlets were placed in locations other than the plans, a 3rd I had to take apart to fix. The box that was installed had cat6 that was cut too short to run effectively out through the bottom of the utility box that was provided. None of the cables were capped, so apparently I only received a partial complete job. I made several attempts to contact the company and they stopped responding. I was already wary about doing business with them, but the contracting company said that's who they have an agreement with. I've already filed with the contractors on the improper install as well to which they agreed it wasn't done right once they came out and looked at it. I'm about $500 into my own time and tools now with unfortunately no recourse.
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June 2020 by Jessica West
Eric, at Audiotronics in Roanoke, installed a very nice stereo system and set up for my daughter’s car. She had a factory system already installed that wasn’t working that even the manufacturer said could not be fixed. Not only did he put in a new system into her car that she loves, but he was able to fix whatever wiring the manufacturer couldn’t. Her new system that he set up looks like it came with the car. Very clean work! He is great at what he does and very professional to deal with!
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May 2020 by Kenneth Padgett
This is a money Racket they will Gyp for everything you got. Sorry I know good quality and no there not will to help out anyone
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February 2020 by Jonathan Crewey
Great customer service, had trouble with an amp, they replaced it. There was no hassle at all, hands down best place in SW Va. to get all your audio car needs, and the customer service is a 10+... Definitely recommend them over anywhere else!!!
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February 2020 by Ian White
Professional, efficient and friendly service - delivered with a sense of humour! Thank you!
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December 2019 by Pleaseplaylushington
Fantastic! The apple certified repair was fast and done well. Great turnaround time as my device is hard to work with (12 inch Macbook).Definitely would recommend to any Apple computer users for repair in the Blacksburg, VA area.