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March 2024 by R N
Got me out of a pinch. Worked out well for the customer!
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February 2024 by Jeremiah Butler
The owner is literally one of the worst human beings I've come across. Zero morals, crooked as they come. This bottom dweller got called in by the police to tow my truck after an accident and charged over $15,000. I'm not exaggerating, seriously over $15 grand! Then, of course, wouldn't relase the truck without payment. If you have any choice in the matter, please don't call this creep.
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December 2023 by Lydia Dmitrieff
Ferebee does not stand by their work.
In July 2023, we had a power steering issue on our trip back home to Florida. This happened near the Ferebee shop. They said they could fix our problem within a couple of days. Inconvenient, but we were happy they were able to help us. Everyone was courteous and pleasant.
$950.00 dollars later we were on our way home. Since the Corvette is not our primary vehicle, we do not drive it often. We did notice with in a few weeks that the power steering fluid was leaking out of the car. We contacted the Ferebee shop, spoke to Sambo, he said to ket him know what the result was. Then my husband broke his shoulder and so the car sat for a few months until we were able to get it to a shop by us. It was leaking from a hose, and the repair cost us another $550.00. We contacted Sambo at the Ferebee shop and sent him all of the paperwork. This was his response:
"we reviewed the information you have sent. However, when your vehicle came in back in July the hoses were checked including the power steering hose. It was not leaking then. It may have started leaking in the following months after the pump was replaced. That hose was not the cause of the power steering pump failure back in July. As we discussed on the phone, we won't be helping with the repair.
Let us know if you need a copy of the invoice from back in July that reflects the power steering pump was the only thing we found to be defective."
We just want everyone to know that this shop does not stand by their work.
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November 2023 by Rafal Miasko
Rip off. Shame on places like that. To lower airbag on truck and trailer they charge not even hourly rate but flat rate of 166$ .
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November 2023 by Lyssa Annis
On their sign by the highway it advertises 24 HOUR TOWING, but when I called around 7pm for my truck that had broken down, they’d only tow it “depending on where it needs to go”… which was only up the road to Accomack. Needless to say, I don’t think they ARE 24 hours, so why advertise such?
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October 2023 by Heather Gilbert
The owner of this company has highly questionable morals. His granddaughter was abused as a teenager, and ended up being the target of a high speed chase, well over 90mph, initiated by her father who was driving a CUSTOMER'S VEHICLE. When the father later initiated a tribunal within their church, she was deemed a troubled teen, and elders ordered her shunning. The owner of this company has cut her off for almost 20 years, but went on to EMPLOY the son who chased his granddaughter in a CUSTOMER vehicle. This is his own flesh and blood who can't even breath a word of her own defense to him as a loving family & community oriented adult who wants nothing more than to NOT experience victim blaming for her trauma, especially from people who were her only true safety net until three men judged an abused, troubled teenager's soul ought be "handed over to satan"... This is not someone i can ethically recommend for business.... All the other stuff aside, he EMPLOYED a man that was known to have used a CUSTOMER VEHICLE to go on a HIGH SPEED CHASE after his own granddaughter... And no, the son was not let go for the same reasons.
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October 2023 by Jean Manni
John and staff were wonderful. We were traveling in our our motorhome and heard a scraping sound. John said we could come right over. The mechanics were knowledgeable and experienced. They talked everything over with us before doing any work. They found the problem, fixed it, and adjusted a few other things that were in need. We highly recommend them.
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September 2023 by Shawn Yoder
This company is grimy and shady. Avoid at all costs.
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April 2023 by Quan
They don’t provide Vehicle Inspections but have it advertised.
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February 2023 by Jim C.
First, the positive. Everyone I dealt with, from the desk, to the owner, to the mechanics were courteous and friendly.Now for the negative. I have brought two vehicles to Ferebee because I thought the issues might be too much for my local mechanic. I have now spent $400 to determine that both issues on separate vehicles were too much for them, as well. At least with my truck, they spent some time trying to help before they determined they couldn't. With my car, they put it on the computer and told me I need a new engine (I don't know if this is actually the case yet, but I presume that is the cheaper option these days than opening/rebuilding the existing engine. The charge for something g I could have had a parts store do for free was extreme. To Ferebee's credit, after I complained about the expense, they discounted me substantially.The towing fees seem really high to me, as well.To summarize: two vehicles. No results. Overcharged to have the car towed back to my driveway, where I could have left it in the first place and been in exactly the same situation, but several hundred dollars less in debt.Additionally, the garage was going through some totally understandable issues that slowed service down. However, I had to call them twice, each after a couple of days, just to find out the status of the car. The only reason I did not mark them unresponsive on the review is due to the difficulties they were having. Even then, I think a phone call to their customers letting them know what's up could reasonably have been expected.I might or might not go to Ferebee for simple repairs if my local mechanic is too busy. Not really sure.
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January 2023 by Craig Walker
These guys are great. My truck broke down they came and got it not only the it was cold outside and the Boss Man took me to a hotel for the night. These guys are just Awesome. A+ in my book
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April 2022 by Sasa Drazic
If you want to lose the college money for your 2 kids as example ,thats the right address..be aware of them because they are charging "when they go out and when they come back" , if they need 4 hours to towe you 80 miles they will charge you with the exact ammount of time and money back , so you guys need 4 hours back to the shop? Empty? I recommend only to get with them a deal with an estimate first because it seems that they like to change the price in the last minute with none logical reason...so a total charge of 8 hours makes no senseService: Car towing
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November 2021 by whitewolf71203
Excellent place. They do great work. Are very informative.
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April 2021 by Rick Daughenbaugh
Really great people!Super accommodating and knowledgeable.If you are on the Eastern Shore of Virginia and drive a big rig, this is who you want for towing or winching.
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March 2021 by Carla Cafarella
Wow. Great service, fair prices, and a speedy repair! We were visiting from out of state when our car broke down at Machipongo Trading Co. My dad and I had my 3 year old in the car and no one who could come pick us up. Farabee responded to our call right away and showed up with a tow truck in under 30 minutes. They safely towed us to the shop on their truck, much to my 3 year old’s delight. When they determined that a new starter was needed, they personally drove us back to our rental house (20 minutes away) and promised to check back soon. The car was ready just a few hours later, and they came to pick my dad up and bring him back to the garage to get the car.We were really in a tight spot and they could have charged us pretty much anything; instead, their prices were more than fair and the service was excellent! We’re very grateful for their help; they made what could have been a tough situation into just a small hiccup. Since we’re out of state we hope we never have to use them again, but we were thrilled with the service! Thank you.Services: Car towing
