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August 2024 by First Last
Im not going to say the reasons i put a 1 star review but please find another shop these people do very poor work and their mistake could have cost my life or someone elses
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June 2024 by Danielle Borgus
I can't say enough good things about these folks. They are all so nice, professional and just a great bunch. They always make me feel like they're family looking out for me and mine, in the good way!
John and the guys are all very straight forward in what you need and they won't try and up sell you for stuff you don't need.
Kim is so kind and friendly and she's done some great stuff for the garage and customers!
We've had them do everything from oil changes to replacing a transmission and we couldn't be happier with them and their work.
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June 2024 by Jade Bishop
I have had nothing but wonderful experiences with Shawnee Car Care! It’s the only place I have ever taken my car to when it needs an oil change. They always get me in without a wait so I would recommend them to anyone. I can’t say enough great things about this place and there services.
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May 2024 by Cindy sharitt
Ten years ago when I moved to Wise County, someone recommended Shawnee Car Care to me. With their expertise, I got over 300,000 miles out of a Honda Odyssey and a Honda Accord. I rarely needed more than an oil change or brakes. John also expressed concern when he thought I needed a new vehicle due to my commutes. For the past five years, I’ve lived in Kingsport, Tennessee and regularly bring my vehicle to Shawnee for maintenance and repairs. It is worth the drive for their honesty and excellence!!
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April 2024 by Waffle Nida
We’ve been bringing all of our vehicles here for years. We always get top quality service every time!
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April 2024 by Sarah Bright
Have had nothing but wonderful customer service and a very thorough service with all of our vehicles! Kim is always so great to respond to any questions I may have & quick to speak to a mechanic if I need anything answered there! 10 out of 10, always a great experience!
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March 2024 by Liv R
I wouldn't recommend you take a bicycle to this shop. Like literally they screwed up my oil change because they didn't take off the old gasket.
When I first got my used van I was pretty sure something was going on with my power steering pump, however 3 to 4 different mechanics there kept telling me it was fine because there was fluid in the reservoir. (As I'm finding out there is fluid in there because the hoses needed replaced and after my research you can clearly see there is an issue with lines an now the pump). They said my rack and pinion was leaking and replaced that. Then replaced my cv joints. And after the rack and pinion replacement the guy had me get in and turn the wheel to add more fluid it def sounded pretry whiney and asked again, is the power steering pump bad and he said no. All the sounds from the steering wheel were still there. The big Opie Taylor looking guy told me not to turn my steering wheel too far.. I mean if I can't turn my steering wheel how is that not an indication? I guess because I'm a female they think I don't have a brain. Needless to say all the steering components they replaced and then some are ruined bc my power steering hoses were bad. Also tried to tell me my rear main seal was leaking, all from the power steering lines due to hard hoses and the leaks. I'm not a mechanic, but figured it all out by researching. I threw a couple thousand away. And honestly, none of the mechanics could diagnose it correctly in this area.
I normally don't write reviews like this but honestly, they need to be shut down.
They also changed a friend of mine mother's tires and didn't tighten the lug nuts to her wheels 3 different times... I'm not a mechanic but that should be pretty basic for a mechanic. I'm reporting them because it doesn't seem like they know what they're doing even with minor maintenance. We don't have any good mechanics in our area but this is probably one of thw worst ones.
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March 2024 by Tina Jones
What a gem to find in Big Stone! Google searched for "certified mechanic" and followed the excellent reviews to their professional website. Along with knowledgeable information about car maintenance, I found one of their monthly specials for an oil change I was needing! Phone call to schedule was uncomplicated, with open availability on Thursday morning. Welcomed by prompt and professional reception, and the mechanics were above and beyond local service I have received elsewhere. They thought to reset the oil indicator on my dash system, balanced the air in my tires, and pulled the car right up to the door.
The tire service is what won me over. Fillng my tires when one or two lose air, and knowing what pressure is best for the weather concerns me because I care about the safety of my passengers and those on the road. Other places, there is an extra charge for that extra step of courtesy and consideration, and Shawnee Car Care did it without my needing to ask.
Do not judge by the outside appearance (for all y'all who expect a dealership shine). Notably, what doesn't go into frills goes into quality service. It is a workshop where you can expect excellent mechanic work (and a free cup of coffee)!
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March 2024 by Amy Harless
Great plac
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February 2024 by Michael Blackstone
Shawnee does all the service work on my vehicles. Great staff, good prices, and the job has always been done right.
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January 2024 by Lone Crystal
Fantastic service, and they reward cash to credit with discounts. I had to get my heating core replaced, and they did it easy peasy even during an insane rush week. Super nice to talk to, very kind to those who have limited car knowledge.
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October 2023 by Sally Archer Clifton
Great fast service and pleasant service person Richard.
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October 2023 by Duane Worcester
If you want car repairs with a smile and a price you can afford this is the place to go,
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September 2023 by ROSEMARY B
Quality mechanical work! Owner called and explained my car problems in detail. Car fixed timely and better than ever!
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September 2023 by Shauna Sizemore
I brought my vehicle in for an oil change, quick and amazing service.Thank you for help