“Wow! Let me just tell you about the phenomenal customer service I got today. My son has been home with ear infection. I've been to the doctor and I can't seem to find the antibiotics he needs anywhere. I was afraid I was going to have to go up to Norton for my fourth time today from Big stoyne. This woman, and I didn't get her name, took it upon herself to call the other economy drug pharmacy, along with others on top of that, to find the medication my son needed. She then is making sure that I don't have to drive to Norton to pick it up by having it delivered to their pharmacy here. I'm not even kidding. I almost cried when I got in the car, because if you're a parent, you know how hard it is to have a sick kid. It's exhausting. I really wanted to get my son this medication tonight so he can go back to school tomorrow. I wouldn't have been able to do it without her. Thank you. If she is reading this, thank you. You are my hero today.”
9AM - 9PM
605 Wood Ave W, Big Stone Gap“I highly recommend this CVS location, especially with the friendly, efficient and quality customer service from Tiffany! She takes care of business and makes you feel like family, not just a customer. Everything is well stocked, totally clean and other staff wonderful too. Big thumbs up! Go here :)”
7AM - 11PM
603 Wood Ave E, Big Stone Gap“I still think their deli is the best deal in town for a quick bite to eat. Even with prices going up some, you still get a ton of food for a reasonable price. The grocery store itself, though, is a mixed bag of good deals and overpriced. Just be a smart shopper, use the value card, and look for coupons. What you can't get here for a good deal is often less at Walmart.”
“I have never had an issue getting my prescriptions when I need them, which I did constantly with the pharmacy I used before I switched to Union Drug. Union Drug is the best. I highly recommend them. May God bless them always.”