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March 2020 by Bonnie Frisch
Beautiful product, amazing customer service, they're great!
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May 2019 by William Berry
Great work and prompt service 5-star rating!
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April 2019 by Mark Schneider
Absolutely awesome work! This is the second urn they've done for one of my dear cats. Fast work, great quality. I didn't ding them for it, but the only thing they could really improve is their communication. It lacks a bit, but they do come through.
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July 2018 by Candice Runnion
We've gotten three pet urns from HAL Woodworking. I couldn't ask for better quality and service!! Thank you for helping us honor the memories of Sundae, Smokey and Tanner. You all are the best!
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August 2016 by Megan S.
I filled out a custom order form which ended up being over a page long in a word document with details of a project I needed done. Now, I admit the project was a bit unusual and complex but not for someone who works with wood and makes display bases for a living which is exactly what this company claims they do. Basically, I needed a custom base made to go over half of another base that was already made. Kind've like a shell so to say. Weird project, but definitely doable. I wrote to them two times and never heard back. Then I wrote to them a third time asking if they had gotten my emails. I finally got a response saying: "were not 100% sure what your trying to accomplish. For that, I don't think we will be able to help you out." Besides the poor grammar this was completely unprofessional. Rather than trying to work with me to understand my needs they didn't even try to help me at all. And they probably wouldn't have even responded to me if I didn't keep emailing them. Talk about poor customer service. They shouldn't even have an option to get a base custom made if they're not even willing to do it! Would not recommend this business at all!!
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July 2016 by Laura Mac
When I lost my best little kitty friend I searched for someone who could make an urn that I would love. I was so happy to find HAL Woodworking. The prices are so very fair and the workmanship is outstanding. I was treated with such kindness and caring. I had a photo laser engraved, but the eyes looked funny. That was no problem- it was done again after the photo was touched up and the resulting urn with beautiful laser engraving and brass plaque still sit on my bedside table and give me comfort each time I see it. I have recommended HAL Woodworking to everyone I know. Quality and caring are paramount here.
