-
July 2024 by Mike D
Only used them for parts. They have had what I needed every time and their prices are better than the online sales places (not mentioning who) Not everything is cheaper online or Walley Wold. buy you self leveling sealer here and not Walley World Far better product at a better price
-
May 2024 by HÉCTOR Caraballo
Excellent attention
-
January 2024 by Shawn Butler
We purchased a beautiful 29VBUD by Salem in February 2023. I immediately towed it about 250 miles to TN where I use it as my work home Monday through Thursday… Kenneth and Kinda were both patient and helpful. We decided to buy local after a bad experience at a big box RV dealership.
I’m looking forward to bringing it in next week for an annual inspection and a couple minor warranty issues. Buy local and support our friends and family.
-
December 2023 by Tara Feldman
Kenneth wasn’t very helpful and didn’t seem like he wanted to sell anything. Compared our trade in like it was Apples to Oranges and didn’t seem to want to do any research in actually finding the true value of the trade. Certainly worth the extra drive to do business with Johnson Family RV.
-
September 2023 by Ben Murphy
Thought Kenneth was a good guy, but this year I noticed damage that was repaired poorly and obviously not fixed correctly, without my knowledge while at their facililty. I called just to get color code so I could repair correctly and was told Kenneth would get back to me. After 3 hrs. I called back to be treated poorly by Linda, who stated abruptly that Kenneth was with a customer to which I said I just need the color code to make repair and was rudely told again Kenneth is with a customer....I guess once you buy you are no longer a customer. Sadly dissapointed.
-
June 2023 by Beth W
I was in the market for my first RV, and a friend recommended this place. What a find! Kenneth and Linda, the owners, are very laid back, friendly, and helpful. There was no pressure, sales pitch, or upsell at all. I was given free reign to look at the RVs and ask any questions I had (and a lot of them were basic, but Kenneth was patient).When it came time to buy, they made me a great deal and were flexible with my timeline. I got a very comprehensive tour of my RV, with an invitation to call if I have any questions (which I know I will, because it's a lot to remember). During the tour, we found one small bit of damage, and Grandview RV immediately apologized and fixed it for me in a matter of days. When we got it set up, they were kind, friendly, and went above and beyond to be helpful.Overall, I felt respected and valued- not just as a customer, but almost as a friend...which I definitely didn't expect and very much appreciate! I recommend anyone looking for an RV of any kind check them out, and I know I'll be hiring them for any repairs that need to be done to my fifth wheel in the future.
-
June 2023 by Beth W.
I was in the market for my first RV, and a friend recommended this place. What a find! Kenneth and Linda, the owners, are very laid back, friendly, and helpful. There was no pressure, sales pitch, or upsell at all. I was given free reign to look at the RVs and ask any questions I had (and a lot of them were basic, but Kenneth was patient). When it came time to buy, they made me a great deal and were flexible with my timeline. I got a very comprehensive tour of my RV, with an invitation to call if I have any questions (which I know I will, because it's a lot to remember). During the tour, we found one small bit of damage, and Grandview RV immediately apologized and fixed it for me in a matter of days. When we got it set up, they were kind, friendly, and went above and beyond to be helpful. Overall, I felt respected and valued- not just as a customer, but almost as a friend...which I definitely didn't expect and very much appreciate! I recommend anyone looking for an RV of any kind check them out, and I know I'll be hiring them for any repairs that need to be done to my fifth wheel in the future.
-
May 2023 by Chris Branscome
Excellent service from individuals with integrity.I recently purchased a used Gulfstream, but before the purchase I had called four Gulf Stream dealerships to inquire about labor rates; plus private and trade in values on my future trailer. Grandview provided accurate answers and educational suggestions to check before my purchase. The other dealerships were ok, but Grandview stood out.When I delivered my trailer, they were very patient with me as I went over my punch list and provided constructive feedback and suggestions from their office personnel and technicians! Grandview was able to get me in and out quickly with minimal repairs for a reliable trailer for years to come. Thank you Grandview!
-
May 2023 by June Holden
This business knows how to give GREAT customer service!! We just purchased our Navigation from them and couldn’t be happier! We have been using their Service for over 10 years with the same fantastic customer service; attention given to every detail in both departments. We highly recommend Grandview for ALL your camper and camping needs!
-
February 2023 by Chip Hemcher
No hassle, friendly, family-small business feel and customer service! We bought an RV before a major life event and they worked with us around scheduling and delivery. We will buy here again, and feel like we’ve made friends at Grandview. No big dealer fees and prices either!
-
September 2022 by Deb P
Owner offered a dollar amount for trade in of our 3 year old camper that was in excellent condition pending inspection of the camper. Fair enough. Also offered A $500.00 discount in addition to trade in but beware. When he inspected the camper stated that tires were 5 years old and would need to be replaced therefore decreasing the trade in value by $500.00. He did not honor the $500.00 additional discount either. I’m sure this was arranged in advance so they didn’t have to give us as much. The camper was only 3 years old so not sure how the tires were 5 years old. Certainly not worth $1000.00. Bought this camper because it’s what we wanted but would not recommend this dealer to anyone else or buy another camper from them as people should honor their word. I can see discounting the trade in if the tires were really bad but should have honored the $500.00 discount.Ricky and Debbie
-
September 2022 by Dorian
What a great bunch of people. This was easily one of my best deliveries ever, thank you so much
-
July 2022 by robert harris
Excellent dealership to purchase new rv. The owner was very honest and a pleasure to deal with. The service tech who walked us through ( I believe his name is Richard) was very knowledgeable and did a thorough job and answered all of our question patiently. They did a thorough job inspecting our camper prior to delivery and found a problem with the shower and will be replacing it soon. I looked at several dealers before getting there and they were by far the best we talked to. Highly recommend them to anyone thinking about purchasing a new rv
-
July 2022 by Dale and Chase Lowe Outdoors
From sales to service this place is top notch! I just bought my second trailer from them. As long as this place is in business I'll never shop anywhere else.
-
July 2022 by Joe Jordan
Hands down, the best place to purchase a new RV travel trailer is Grandview RV Sales and Service in Benton, VA.Linda, Kenneth, and Richard beat the competition in selection, price, and customer service.Owners Kenneth and Linda made us feel at home and instructor/service advisor Richard was extremely thorough throughout the inspection and training processes.We started at Grandview and a week later after looking at multiple dealerships in two states we went back and purchased from these good folks.I feel confident you'll be satisfied with their selections and prices. ?
