-
July 2024 by Carolyn Hale
I was at the The Main st CVS today around 3:25 in Bedford Va and I was standing at the counter paying for my purchase, and after I received my receipt I was putting my debit card back in my purse, then the cashier proceeded to tell me “someone is behind you” I guess she wanted me to hurry and rush off, so I stood there and continued to put my card back in its proper place. I’ve never been rushed away from a counter like that. I normally use CVS on longwood ave because they are so welcoming, this lady didn’t do any greeting upon entering the store or ask if I needed help
or asked me if I found what I needed when I approached the counter. This is not good customer service and I won’t be going back to that CVS again. The guys that work there are very helpful, and they also greet you when you enter. I don’t know why she treated me like that, and to me it’s unacceptable. I’ll go where I’m treated with respect, and where it’s great customer service.?
-
February 2024 by Alisa S
Check the Expiration Dates on your Prescription Medications BEFORE you leave the store as it appears they lack integrity to inform you that you may be receiving a medication that has no more than 2 month before the expiration date for drugs that would normally have a 12-24 month into the future expiration date. I suspect this is to clear their shelves.... if you leave the store, they will not assist you in correcting the problem.....I find this cold and unethical.
-
January 2024 by nicholas bondurant
The most pleasant experience ive ever had at a pharmacy. Nothing in this world is perfect but the ladies in the pharmacy have always treated me with respect, empathy, and always know my name.I never write reviews but the staff has earned it. They cant control all the moving parts of healthcare but take care of the end with class, daily.
-
January 2024 by Amy Davis
Convenient
-
December 2023 by Rhonda Adkins
Rude pharmacy staff. Tone and pitch of voice lets you know that the customer is a bother to them and don’t care about your health needs. They were out of the antibiotics I needed. They offered no assistance. When asked if another cvs may have it they then responded in an exasperated tone that I should call them and find out.
-
October 2023 by emanuel holmes
Ok it's over priced drug store
-
October 2023 by Bethany Reilly
If I could give this location a zero I wouldThey are horrible. And they let employees violate HIPAA laws and keep them employed.Lindsay Beckner, who is a pharmacy tech here is also unfortunately my neighbor. She went into my medications and found out why I take a specific one. And then went and told our apartment complex. She has slandered me and CVS was made aware yet she still remains employed there. I will be filing a lawsuit against them. This employee also smokes nicotine on a regular basis which CVS prohibits the sales of. And she also has committed a crime in regard to her violating my HIPAA rights and she's still employed there.The manager I spoke to was extremely nasty and told me she advised me to transfer my prescriptions elsewhere instead of dealing with her jaded employee. Shame on you CVS
-
August 2023 by A M
Always professional and polite when I have Amazon returns
-
July 2023 by Vanessa Morris
They are good for me to pick up my meds in drive thru kind and polite
-
July 2023 by D. Foutz
1217 E. Main St., Bedford, VA - I have been a pharmacy customer for over a year. I have never had a bad encounter with any of the pharmacy staff. I have seen them quite obviously working as hard as they can, and even under such pressure, have always done well. I have experienced one "system" issue, and the Pharmacist corrected it, providing a refund upon my next visit. I plan on continuing being a customer there.
-
July 2023 by Greg Woodworth
This store is Super, and the mgr. Wendy helped me on an order I placed. I came in on Sunday, and they could not locate it. Then I came in on Monday, and Wendy the mgr. took good care of me, and found the order fast. She is very friendly, and runs a great store. Go Ahead...She ...Made MY Day!
-
March 2023 by Shannon Colbert
Very very upset went to pharmacy I told them 2 x what I needed specifically and got home in bag not what I asked for. They are closed, I am sick and need just wasted my money. People stop listen to your patients when it’s my turn in line please give me your attention. CVS o expect you to resolve my issue.
-
January 2023 by Jessica Covey
This CVS has the most DISRESPECTFUL labtechs I've EVER HAD TO DEAL WITH. They lie , they are rude, the hang up on you when are still trying to fix issues. I would NEVER EVER DEAL W THIS COMPANY EVER. It says a lot bc neither company is for the the patient and I can see this store getting a lot of complaints soon. These ladies need to learn some respect n take patients alot more serious. Instead of lieing and acting like a 18 yr old school cc hidwho should have had their butt spanked more than just a once in their life.
-
November 2022 by Mia B
Absolutely the worst place I know in Bedford. Very unprofessional workers and management! Why would a pharmacy be close if it’s not a holiday?!!!! They shouldn’t be taking prescriptions from providers if they aren’t going to give it to the people in need! If could have a negative five star I would!
-
November 2022 by Cassie Smith
In the past two weeks, I've needed to go pick up prescriptions..and their pharmacy is closed. When I called the store, they say they are short staffed. In the meantime all of my medication gets sent there and I can't even pick it up. I'm switching pharmacies ASAP. This is ridiculous.