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August 2024 by Richard Laughon
Requested style: Unable to cut as requested
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August 2024 by Tom Callahan
Amateur hour. I won’t name names out of decency but one of the stylists is a unapologetic butcher. Zero accountability or effort to correct sloppy work. I’ll go elsewhere.
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May 2024 by Jessica Jones
After not having a hair cut in two years due to a bad experience else where and being afraid to let anyone touch my hair I come to this place and first and foremost the staff was very friendly and attentive. My hair was cut by kat and before ever applying anything to my hair she made sure I was ok with it she was very professional and my hair cut is absolutely amazing!!! I’m so thankful to have someone I can trust to cut my hair again!!! Would highly recommend!!!
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March 2024 by Lisa Paquette
Walked in and walked out. Why would you have stylists that look like freeks, if they can't style their own hair they certainly aren't styling mine.
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February 2024 by Susan Boyce
Terrible place to go. Went there Saturday and tge stylist was very incompetent. My hair is completely cut uneven and looks like a 2 year old cut it. She needs to go back to school and learn how to cut hair.
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November 2023 by Janet Fielder
My hair stylist moved, and it has taken me a while to find someone to cut my hair the way I like it. Well, I finally found her Anna at cost cutters in bedford walmart. She is amazing she listens to the way you want your hair cut and is absolutely amazing. Thanks, Anna, for being my saving grace customer for life! ❤️
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September 2023 by Denise Keen
I have gone here several times and have had a good experience. However due to my work schedule I can only go on Saturdays. I called Friday morning to make an appointment for the next day, Saturday, with Anna. To my surprise they could get me in. I arrived at 10 only to be told I had an appointment for the previous day. When I explained that I had called the previous day and my appointment was for Saturday the young lady told me I was wrong. She then turned to Anna...the supposed manager...and asked what she would like to do. Anna turned and looked at me and said, "we all heard Friday. We can't help you today" and turned her back on me! RUDE!!!!!!!If they made a mistake I would have perfectly fine with that, we all do! But I would not have made an appointment on a day I had to work, Friday twenty minutes prior to arriving. They simply made a mistake. But the way I was treated is unacceptable. I will be finding another salon...customer service should be at the top of every businesses priorities. And if that is what you are looking for, I would highly suggest you don't go here! Again...Anna could not have been more RUDE!!!!!
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September 2023 by Brenda Jarrell
Kat at cost cutters in bedford is amazing
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May 2023 by Sarah Hood (SJ)
Lexi(Alexis), who does my hair was transferred from the Cost Cutters in Madison Height and of course I love her sooo much that I HAD to follow her here to the Cost Cutters in Bedford!! She’s an amazing hairstylist and is EXCELLENT with color if you want to brighten your day and hair!! She has the sweetest personality and is very patient! I highly recommend!!Services: Haircut
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May 2023 by Sarah Johnson
Lexi(Alexis), who does my hair was transferred from the Cost Cutters in Madison Height and of course I love her sooo much that I HAD to follow her here to the Cost Cutters in Bedford!! She’s an amazing hairstylist and is EXCELLENT with color if you want to brighten your day and hair!! She has the sweetest personality and is very patient! I highly recommend!!Services: Hair coloring
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May 2023 by Elizabeth Bradford
Great hair cuts for My husband and I, friendly service clean stations . We will be returning customers.
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March 2023 by Rick N.
I want to give 5 stars for Anna because she's always been professional and cuts your hair exactly as you described it to her but The major problem is with the rest of the staff, specifically the young girls who don't seem to have as many regulars as Anna. I wasted a trip to the store today because the young lady failed to mention yesterday when i called, that they now take appointments. I've been coming here for months and they never took appointments, only walk ins, which meant as long as you walked in you'd be seen fairly soon. I went in today and found out the stylist I wanted was already booked for the rest of the day. The young lady I spoke to last night was there and only then informed me that they just changed policy and are now accepting appointments. She should've told me that the night before so i don't waste my time and could've reserved a spot. It's basic customer service to explain the options and inform the customer of how they can get the services they're after. She did none of that. If you can reserve with Anna you will be very happy with your haircut. If it's with any of the young girls with tats and piercings, good luck; they're not interested in explaining the options or helping you get what you're looking for. Probably so you have to end up having them cut your hair. I tried that once, and they messed it up, which is why I only book with Anna.
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March 2023 by Nicole Rose
I asked for my hair to be cut to my shoulders and it was cut to my chin. There is a difference of at least 2 inches. She also didn't thin it which resulted in me having to pay for another cut at another salon to make up for the mistakes. Additionally the stylist left me with a blister from waxing.Services: Haircut
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October 2022 by Allyson Flach
Curious was able to cut my hair from a photo.
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October 2022 by Cailin Hicks
Ask for Kat! She did an AMAZING job - exactly what I wanted!Services: Hair highlighting