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December 2023 by natalie bassett
Nice folks as long as you got so money honey and or good credit if you don't don't go here and waste their time or yours,they not mean to you if you're broke but let's just say the temperature drops with their additide when they realize you are
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December 2023 by Randy Via
I have dealt with them a few times and been royally SCREWED twice. Buyer beware! They will have you so far upside down on a deal that you can't get out of it, even with them!?!?Then they will bait you back into the store, claiming to give them a chance to "fix it," and then hand you your keys back in the end.My Mom taught Barry Nelson. I never asked for any favoritism, just a square deal.They own every dealership in town, except one. A real monopoly: they know it, and do business just like it.Save yourself the trouble. Go to Greensboro, it's worth the hour ride.Never buying from them again...
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December 2023 by CHRIS CRAFT
THE WORST AUTO BUYING EXPERIENCE I HAVE EVER HAD, THE EMPLOYEES ARE LIARS, RUDE & WHY WOULD YOU POST A A VEHICLE FOR SALE & IT HASN'T EVEN BEEN RUN THROUGH THE GARAGE? I ASKED TO SPEAK TO MR. NELSON & I WAS TOLD THAT THAT WASN'T POSSIBLE & HUNG UP ON..
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October 2023 by Amanda Holland
I have to say I am very disappointed in Nelson Ford. I purchased my Nissan Rogue 5 months ago along with an extended warranty, have drove a little over 5,000 miles and the front tires that were new when I purchased it now have wire coming through on the inside. We contacted them about the issue and was told that we must have hit a "pothole" and they would not correct the frontend alignment. I'm sorry, but if I hit a pothole that big, my bumper would still be on the side of the road. One would think that a company would stand behind their "extended" warranty that was supposed to cover "bumper to bumper"! You know how companies stay in business, happy customers, repeat customers not by ripping them off or screwing them over!
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September 2023 by Tonia Gilley
Thanks so much to Mr Harry Hairston at Nelson Ford in Martinsville Virginia for your awesome assistance in the purchase of our car! Your charming personality and professionalism was Class A all the way!! Very helpful in answering all our questions and guiding us throughout the purchase!
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August 2023 by susan edwards
If you’re shopping for a vehicle “Autos By Nelson” in Mt.Airy is the place to go! Ask for Leslie. She will help you find the vehicle that is perfect for you. We couldn’t have asked for a better experience buying our Toyota Sienna!!
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August 2023 by Jesse Shelton
I've been searching in Central, southwest Virginia for years and I have found the perfect car here at Nelson Ford. Thank you Harry Hairston and Danny Hutchinson for your service! ? ?
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August 2023 by Tevin Hall
Great dealership, prices can be crazy sometimes but normally good. Ask for Joe Covington at GR Chevrolet
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August 2023 by Tevin
Great dealership, prices can be crazy sometimes but normally good. Ask for Joe Covington at GR Chevrolet
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April 2023 by Ashley McIntosh
Leslie was absolutely wonderful! She made buying my son's truck so easy and hassle free. She has definitely earned us as lifetime customers.
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April 2023 by Jazmin Golz
Brandon was beyond helpful when my husband & I stopped in! Definitely was patient with us and answered all our questions. Our second purchase with Autos by Nelson was a success!
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April 2023 by Dave Pruitt
Let me start by saying how friendly everyone at Nelson ford is. Chris D went above and beyond to put me in the truck I wanted and got me financed where I wanted. The entire staff Shelley Terri amazing customer service.We would recommend them to anyone looking for a vehicle.
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March 2023 by kevin walker
Ii was a great experienceLamar Jones was a great guy. He made the buying experience very good.
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March 2023 by Jennifer Wade
My experience at autobynelson was wonderful. They took time to work with me to make sure I was happy. And that I got the vehicle I wanted. I bought a 2021 kia suv. I love my kia and I will by my next car from nelson.
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February 2023 by Ricky Anderson
Dealing with Angela and Bobby was a complete joy ! Angela went above and beyond in answering any question , I had on my recent repair on my vehicle! Very pro lite and awesome lady ! Bobby G is one heck of a mechanic and trust him 100 % ! When I have Bobby turning a wrench on my vehicles I know it will be done right ! Hats off to these two great workers for Nelson Ford !