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January 2024 by lisa james
My whole experience at this location was exceptional. I was greeted at the entrance. The cashier was knowledgeable of the merchandise that was on sale, which made check out smooth. Will definitely shop at this location again.
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January 2024 by Sarah Claffey
All the employees were standing around talking in a circle, I asked if they could take a size off a mannequin because it was the only one left in my size and she proceeded to tell me “ we don’t take clothes off the mannequin”…
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January 2024 by Weffie Steffie
Sometimes can have a bad experience returning items but was very unexpected and delighted to meet Feriha who gave me such a friendly experience during the little interaction we had! Hope to see her again
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December 2023 by Mira V.
It's a fairly big store. Very minimal mens options though. My biggest gripe are the staff. Twice now we've ordered something for pick up and the items were wrong. After an employee looks and says no this is the shirt I had to respond wrong color wrong size. Then I had to deal with another high schooler employee who brushed me off after one of our packages arrived and it was the wrong color. While talking to the manager about how we could resolve it he tells me I need to move so he can ring up other people. The managers who I've dealt with seem fine but they need to reconsider their hiring process. The employees are not helpful and clearly incompetent for bagging up orders. Wasting my time to drive for a wrong item and then having to scramble to find a replacement in time
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December 2023 by Roger Maynard
Fantastic clothes options
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December 2023 by Harshit Jhaveri
Love the store. Good seasonal collection and not pricey. The staff is minimal but helpful.
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November 2023 by Abdelghani Mouhoub
Good store
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November 2023 by Ana Sofia Siliezar
I came here to look for a pair of pant and was for $6 at Tyson’s and didn’t have my size. Tyson’s referred me that falls church had 3 in stock so I came here and found it. For some reason the price was different and was showing up for $49. The staff was willing to adjust it because I had the proof from Tyson’s cashier screen. The cashier was acting frustrating and I felt not comfortable to come back here again. Next time I will ask Tyson’s to call and make sure the price is matched what Tyson’s has to offer!
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November 2023 by Katie Isaac
Nice clothes and clean store. However, I had a very hard time finding women’s sweaters and coats in Large. This is a very basic size and it was discouraging to have to hunt for this. Also, the only mirrors were in the locker room. I had to go all the way there to see how I looked in a coat, which was a little ridiculous.
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October 2023 by Katie Parmelee
Nice clothes and clean store. However, I had a very hard time finding women’s sweaters and coats in Large. This is a very basic size and it was discouraging to have to hunt for this. Also, the only mirrors were in the locker room. I had to go all the way there to see how I looked in a coat, which was a little ridiculous.
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October 2023 by Deborah Maletic
Anything over a size 12 is impossible to find. Only on register open. So your forced to wait in that long line. I said forget it and left.
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September 2023 by Aida Ines
I shop here seasonally when my child needs some clothes for the growth spurts. I'd say the new management this store keeps it more organized and clean. However they lack assistance and barely want to offer help on the sales floor. It definitely lacks the customer experience I've been used to at other Old Navy store or Gap brand.
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August 2023 by Jho Johnson
Loved it! So clean and better size options than other locations
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May 2023 by Boris Alvarez
AlwYs vest place to buy. Online option to pick up is a very good choice.
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May 2023 by Heather Sinclair
Came in looking for a shirt for my daughter. Love the different selections for the entire family! Had some good sales too. Had a long line but moved pretty quick.