“I had to close and open my accounts because they got hacked. I was treated with patience, empathy and compassion throughout the whole process. AND....I was able to put a freeze on my accounts on a holiday because Primis has a 24/7 help line. I would not bank anywhere else!”
“Everyone I have dealt with have been great. My only issues are with the bank hours. It would be nice to if they were open saturday morning or if the drive thru was open a little pass 5. With my job it's really hard to make it within their current hours.”
“I always enjoy seeing the girls at Essex Bank in King William! They are always full of smiles and are willing to help. Very perculiar branch. They know all of their customers and their needs and we look forward to coming in knowing that our exact needs will be met.You will not this at any other branch!”