“Made an unscheduled visit to Dixon's to address a slow leak in a tire. I was quickly attended to. The mechanic found the problem and repaired the tire. Surprisingly, I was not charged for the service, and even received a cup of coffee while I waited. Very impressed with the prompt and attentive service. Thanks, Dixon!”
“Honest Work and Great Customer Service
We had some body work done at Ferber’s Auto Body, and while the final cost ended up being over $200 more than the original estimate, there had been no communication or approval beforehand. When we went to pick up the car and brought this up with Brad, he immediately acknowledged the oversight and agreed that we should have been contacted before the work was completed. Without any hassle, he made it right and honored the original estimate.
Mistakes can happen anywhere, but how a business responds says everything — and Ferber’s handled it professionally and fairly. We’ve had nothing but positive experiences here, and I’ll definitely continue to bring them my business. Highly recommend for both the quality of work and the integrity behind it.”
“What a great and reliable auto shop. First choice of service for our cars because of their excellent service, advice and customer service. Aren’t we lucky to have them in Ashland!”
“Great repair shop. Did my transmission work in a timely manner and got me back on the road. Bruce and his son did an amazing job. I highly recommend it if needed”
“I’f like to let anyone who may be considering Mac’s Auto Repair in Ashland, VA for vehicle service that we’ve had them work on our three cars and have been very pleased with the whole process with all our visits. - Doug”