Oil Change in Ashland, VA

“Just wanted to say thanks for all the honest hard work yall do I use Duffys for my personal and company trucks the owner Drew is really good dude and works with you!If anyone needs a trustworthy mechanic shop Duffys is the place”

“I'm always cautious of repair shops, but was very pleasantly surprised by the service I received at Glen Allen Transmission!
From first contact with Connie, to pick up was outstanding!
My technician listened to my concerns and was able to accurately diagnosis and repair my issue. They have earned their stars ? and my repeat business. Thank you!!”

“Reliable people, decent prices and they don’t try to take advantage of anyone. My car works better than it did, and doesn’t shake anymore. Because of this place my 08 Ford Focus basically drives like new.”

“Madi and Rick were incredible! I got stuck in a really tricky situation with hundreds of miles left of my roadtrip when I found Ferber’s. They took me in right away, helped fix my situation kindly, quickly, and for a good price. They gave me excellent company while my car was getting fixed to where it was impossible to be in a bad mood given the morning I had had. It’s always scary when a young girl has car issues by herself so far away from home and they really eased all my worries and took care of me. I couldn’t recommend Ferber’s more!!”

“Absolute professionals and such attention to service. Even got my windshield cleaned with my oil change! Such a great surprise. Didn't feel pressured to upsell or buy what I didn't need. Definitely would send family here”

“I've been trying to get down to Economy Muffler for over a year but our schedules could never come together. I must say it was well worth the wait. The staff was friendly and helpful the work was done in a timely manner and the price was very reasonable. I will definitely be a repeat customer in the future.”

“We were on our vacation travel, when our Van started to loose antifreeze really fast! Needed a Mechanic and Found ASHLAND AUTO REPAIR was nearby. We were Met with an Excellent Customer Service and our car was Diagnosed and Fixed in a timely manner. I highly recommend these Amazing People! Exceptional service and very fair Pricing! A total vacation saver for us for sure.”

“I had a flat tire and had to drive on it. Thought my sidewalls were shot from that.

They said they'd check to see if it could be repaired...I was fully prepared to have to replace.
Turned out to have two punctures, one a wood screw don't know what put the other hole in it. Both repairable. Saved me from having to buy a tire. Charged me for one and a half patches...because it was only one tire/two holes.
I was in and out in about an hour and around $65 and had friendly conversation while waiting.”

“The customer service rep at this Jiffy Lube, Shawn, was great! Super friendly, helpful & got my car in/out no problem. I asked when checking in & when paying if all the fluids were checked & topped. He said yes. I got home opened the hood & they were NOT topped off. Not only that, they claim on website to vacuum interior & wash exterior windows. Neither was done, but it was marked completed on my invoice, along with topping off fluids. If you’re gonna say it’s something you do as a service for an oil change, then do it. Final payment was $139, so don’t lie & say it’s a courtesy you completed when you surely didn’t. Now I’m not sure what was actually done or not done with other items. I asked to have tires checked. It said they were checked, but were they? It’s disappointing as it’s the 2nd time we’ve been here. I drove 35 min to this location because of the excellent service we received before. Just disappointing that you’re expecting a complete service & they said they gave you the expected items on their checklist (top off fluids, vacuum, wash window, etc) & it’s not done. Love the customer service, everyone was/is super nice. But disappointed service checklist marked as completed when it was not done.”

“There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would make sense to go ahead replace both of the back tires... and Cauthorne's gave honest advice and said that all of my other tires looked to be in good shape and didn't think replacing any of the other tires was necessary at this time). Cauthorne's had impressively timely service.... it was a great experience overall!**** Also, thank you to the kind people (and especially the store manager) at Advanced Auto Parts - 307 S. Washington Hwy, Ashland, VA who were kind enough to give advice and recommend Cauthorne's Tire and Auto (1.3 miles away... just away on Rt 1).Conor Jones - October - 2023”

“Slow oil change service and appointment does not get you through the process any easier or faster. VIP customers are no better treated or provided for the the average JOE. Used to provide separate lounge with TV, bottled water , snacks and less crowded lounge. No longer treated as valued customer. :(”