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September 2024 by Christopher Berg
Always reasonably priced and helpful. Staff recognize me even when I only come in a couple of times a year.
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August 2024 by Hunter Brooks
Always a great experience here. Very friendly and outstanding work.
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August 2024 by Mitchell Humphrey Sr
I've been trying to get down to Economy Muffler for over a year but our schedules could never come together. I must say it was well worth the wait. The staff was friendly and helpful the work was done in a timely manner and the price was very reasonable. I will definitely be a repeat customer in the future.
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August 2024 by Daniel Dodd
Johnny and the guys are always great to deal with.
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August 2024 by Caleb Glick
These guys go above and beyond with service and transparency and they do high quality work. I’ve been taking my cars here for a while and have recently been experiencing issues with both. I brought both vehicles in for an inspection and to have them address the issues. I also informed them that I am looking for a new vehicle and would most likely only want to fix one of the vehicles. Without hesitation, they looked at both vehicles and provided a detailed report of the repairs, parts, and labor, including a cost breakout for each vehicle. They also provided a professional opinion on which vehicle would be best to keep and which would be best to get rid of when we get a new vehicle. These guys value honesty, transparency, and quality workmanship. I would highly recommend them to anyone looking for a trustworthy mechanic.
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August 2024 by Michael Akyeampong
I have been sending my truck to Economy Muffler for more than 15 year, Johnny has been always patient to listen to my car problems, does his better to work me in if it is an urgent problem, calls me back to let me know what l need to fix now, and what may need to be fixed in the near future. The shop does not over price and it is very reasonable. I think l will said it is because Johnny's good customer service, knowledge with cars and trucks, good advice on cars and trucks, that is what Ikeeps me going there for years
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August 2024 by Sofie Harrison
As a college student, it is important that my car is in great condition for traveling home from school and vice versa. I count on Economy Auto Care to address any issues that I suspect. What I like most about this team is their efficiency, attention to detail, and their attitude. They are NOT the typical money-grabbers that push you to get more than you need. Johnny the service manager goes above and beyond and does so with kindness, as does Kim! Thank you guys ?
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August 2024 by Bart Frere
Been a customer for over 20 years. Todd, Kim and Johnny provide excellent service! Friendly, honest, reasonably priced service. Highly recommended!!
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August 2024 by Wb Wick
I have been using Economy for years now.
They are as honest as the day is long.
I know if they tell me I need to do something, it needs to be done. And believe me I've double checked once or twice.
You know, when one shop tells you"you need brakes" and another says, " No...no way! your brakes are good for some time yet. " The first shop loses your business.
Those guys could have gotten 3-400 out of me and didn't.That's why I use Economy ! I will rely on them from now on.
. The owner Kim is right there in the front and always ready with a smile.
The service advisor Johnnie wow... can't say enough.
He is a main reason I stay! Again, honesty.!
They are "on schedule" when they say it will be ready.
I use them for our companies fleet of vans and for my own personal pick up.
That's how good they are !
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August 2024 by Melissa Vaughan
This shop has no apology or any remorse for leaving my car without oil after two service visits where one service was replacing the valve cover. They did not check the oil and when I said there was a noise, they said it was something I did and never took the time to look at the car. I would never take a car to this shop again.
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August 2024 by Mark Zanchelli
Very professional. Easy to work with, fair and honest. Don’t try to sell you services you don’t need.
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July 2024 by Jeremy Critton
Fantastic shop. Very quick, John at the front desk was very helpful and communicative. They got me in and out very quickly, and the technician even came out to explain to me something to keep an eye on for future wear since it was starting to show minimal signs of wear currently. Will be definitely be back!
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July 2024 by Ryan Hatfield
I’ve been taking my vehicles to Economy Auto for a few years now. Johnny has always been super easy to work with and they’re always efficient while doing quality work. I’ve never had any doubts or issues, and will trust this team to keep my high mileage cars running in the future.
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March 2024 by William Sweeney
Looking online for a muffler or general auto repair shop that could service mufflers and other issues I had that was close to the Ashland / Mechanicsville area, I found Economy with very positive reviews. I called and reached Johnny who fully understood my request and said they could handle it and to bring my car in the very next morning for them to look at it. I did and they provided a very reasonable estimate and completed the repair and service work perfectly within a matter of hours. While the manager and mechanic were very accommodating, they were knowledgeable and delivered excellent service.
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March 2024 by Manny Morgano
Recently I had My Truck Towed to Their lot to get it diagnosed and found out that My vehicle was doomed!!! Even with the bad news, I was treated with the utmost respect and some of the BEST customer service in the transition to selling My vehicle. I will continue to come to this Auto Care Center for My future Auto needs because the service was Stellar!!!
