I called Samsung for a repair and they sent these guys to fix my tv. The guy showed up without the proper equipment and lied to Samsung telling them my tv was working fine. I was standing there the whole time and this was so far the case. Wow !!
September 2022
Absolutely the worst service. Its been two months and Samsung hired these people to fix a brand new gas range and they have not ordered the correct part for 2 months. Just wasting my time and slinging me on. I will have to report Samsung on this for sticking to this vendor.
September 2021
0 stars if I could. Its unfortunate that this is the only company that Samsung will contract to repair their products. I purchased an item from Lowes with an extended warranty and was required to use this company. Expect ZERO support, LOTS of incompetence and PLENTY of runaround. You are on your own.
