“A very good experience with this auto shop. They told me it would be ready in about 12 days, but it actually took much less time and that was fantastic. They replaced my door and everything was fine. I had to go back because my door was missing two hooks for the sunshade and they put them back on immediately. They have excellent customer service.”
“Great place to go , they are very fast and probably have the best price around . I did have an issue with my car and they got it fixed the same day. I will be coming if I have any more car problems.”
“I spent a couple of weeks online looking for the truck I wanted. I found this dealership on GMC website. I have to say hands down the best experience buying a vehicle I have ever had. Mike Gordon was so accommodating and accessible. We literally had the deal done via text in about 30 minutes to an hour and two days later he drove the truck me and picked up my trade and drove it back. Unbelievable service and Mr Gordon absolutely rocks. So nice to have good people to work with without fear of being screwed over!!!”
“Beautiful bodies did a great job installing a new bumper for us and matching the paint to our vehicle.
I was very satisfied with how professional the staff was, the quality of their work, and how they were prompt and on schedule.”
“Got my parts in a couple hours. Never seen such service like they provided. Their parts availability of parts in stock is fantastic. Their my new go-to for my auto needs.”
“Well organized, clean, friendly, professional and knowledgeable staff. My collegue's skid plate fell down while on a work trip and these folks came to the rescue, even crawling under the car for us to size the bolt. 5 stars”
“The man I dealt with over the phone was extremely positive and helpful. Finally came in to get some replacement lug nuts after having to chew the originals off since the tire guy at Luck Chevrolet decided to strip them. Guy was awesome thank you for your help and positive/friendly attitude... You deserve a raise.”
“I called looking for a specific part I wanted same day, after hearing it wasn’t stocked I nearly hung up - thankfully I didn’t. Reba took some time to understand what i needed. Scott took some extra time to make sure I was also getting what i needed. I ended up ordering the parts, one of which was a better solution and saved me hours on install!”
“NAPA Online shipped me a part that did not fit my vehicle. I went into the local store in Ashland at 421 S. Washington Hw tonight to obtain the right part, and Big Mike took his time to understand the issue and made the situation right. Fantastic customer service. I'll be back, and next time I'll just go straight to the local store. Thank you, Big Mike.”
“I had a friend that worked for Kenny when he started his business, Johnny Gallagher was his name. I bought a '71 yellow Dodge truck from there, he gave me a great deal on it, and I drove that old truck for years. This was back in the early 90's. And I'm so happy to see that Old Dominion Mustang is still in business.”
“Ashley and John helped us on our way home. We had a light bulb out and they helped us Find the correct bulb gave us the tools to replace it all this right before close. There are a few people still left. That will go the extra mile”
“I have an 86 Mercedes that a lot of other shops didn't even want to look at. Bruce and his son were very helpful, and got the job done quick and at a reasonable price. I'm definitely a happy customer!!”
“Ryan and his team are awesome. I called them shortly after I had my first Jeep Death Wobble on my 2020 Gladiator. Within it being at their shop 20 minutes, they had it diagnosed. Parts ordered and installed the day after the parts came in. I've been driving it for two weeks now, and, happily, no death wobble.Independent4x were great to work with. Highly recommended! And if you live in Charlottesville like I do, yes, it is worth the drive!”
“We have used Sheehy Ford Ashland for years. The service department has always been reliable and helpful, but they went through a rough patch about two years ago... Maybe keeping employees. We had trouble getting service during that time. Last week, we had our Ford F150 serviced. The work was was completed promptly, and the employees were helpful and knowledgeable. They even drove the truck home upon completion of the job! That's good service!”
“Hello I will start by saying THANK YOU to everyone in the service department. From the front desk to the managers and especially the technicians who worked tirelessly to figure out the problem with my truck. It took awhile for this electrical problem to be resolved but in the 11th hour T@3%#s did his thang :) . Also would like to thank my salesperson Clay for helping and just being there to hear my problems. And to anyone reading this comment in the Richmond area , DO NOT TAKE YOUR TRUCK TO LEETE!!!!”
“Gentlemen at the front was very nice they. They provided a fast and excellent service. All around a very efficient, clean, and professional environment. Would highly recommend!”