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July 2022 by racontuer
I enjoy the store and find it good to average. But I had an experience this week that is very concerning. I had to report another customer to management for verbal harassment and foul language. The man was a stranger to me and became angered when I did not respond to his attempt to talk to me. I later found multiple sites online with articles and videos directed to men, instructing them on how to meet women at Whole Foods. Be careful if you are a woman shopping here.
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January 2020 by Muthana A.
Fabulous grocery shopping place. What I like the most about Whole Food is that their stores always smell nice and clean. The most attractive section for me is the Bakery, I love their Cake and bread. This location in particular have very nice quick check out evry time I visit. I don't know about you maybe that's just me.
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December 2019 by Deborah G.
I am OBSESSED with Whole Foods. It is my go-to store for everything. I've been on a gluten free diet recently, so it's even better. I love their vegan vanilla protein powder. 10/10 recommend Whole Foods.
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November 2019 by Ethan M.
Whole Foods is a fabulous supermarket. The Whole Foods chain has many locations, but our favorite is the one in Belmont Chase. First, they have a great selection of food. We love coming hereto shop for food, as they have so many options! Next the buffet options, breakfast, and pizza do not disappoint! We love eating Moses' omelettes, as he always makes them perfectly. Moses is also very nice, and he cooks the omelettes to perfection! In my opinion, they are cheaper and better than breakfast restaurants! Whole Foods' buffet for lunch and dinner includes many cuisines and food options. Usually, Indian food, pasta, arancini balls, and many other dishes are served. The food tastes fabulous! Finally, the bakery at Whole Foods is great! They have a wonderful assortment of breads, pastries, sweets, and more. We love their hearth breads, although they are all great! I would definitely recommend shopping at Whole Foods!
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October 2019 by Chuck C.
Haven't had the pizza since before Amazon took over. Very disappointed. I knew instantly once I eyed the pie that if the cheese is not stringy but instead baked where you could turn it upside down and nothing moves, then you know it's not going to be good. Something changed. It used to be great.
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September 2019 by Aziz Al-sultan
It’s not a coffee shop
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September 2019 by JJ F.
I am not sure if I am the only that always gets over charged . Almost every time I go there. I suggest that clients check their receipts. Unfortunately I will still continue to shop there since I like all the organic items. I just have to check my receipt every time.
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August 2019 by Jamie S.
When this store first opened it was the greatest place ever. Things ran smooth, they had plenty of food for breakfast and lunch available, tons of seating etc. ever since Amazon took over though, things have gone down hill. I used to love brining my kids up here to pick out uff for breakfast, but they've gotten rid of pretty much everything that was good (donuts, a lot of pastries, etc). It also seems like the prices have gone up, but the size of the baked goods has gone down. Their muffins used to be huge, but now they are totally average sized. Also, now you come in for lunch and the selection is awful. No more sandwich shop, things always out, etc. Today I came in for pizza, and there was one pizza out. It amazes me that they advertise a pizza hot bar, but only have one type of pie available. They have also removed a ton of seating in favor of a staging area for their delivery service. The people are very nice, but I feel like the overall store experience has dropped off a cliff in the past year or so.
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July 2019 by Shai T.
Great customer service ! The guy making pizzas on July 11,2019 night shift did an amazing job and the manager on duty was great!
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April 2019 by Cmarsh100
I love whole foods but it is slowly becoming difficult to shop there. They refund expired food but that is not helpful when you expect fresh milk during breakfast. Look for sale items and make sure to use your whole foods app for the discounts. Another tip is they will marinate any meat you buy at the counter if you ask.
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February 2019 by Ken C.
Sharon & Mike, Thanks for contacting me to discuss the floral arrangement. I certainly appreciate the time and attention to my disappointment. Thanks for making everything right. I'm once again a loyal customer. Ken
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January 2019 by Norry H.
On my second visit to this WF location today, I had an unbelievable experience for WF. Just as we always do at the WF Fair Lakes location, I bought 6 gallon bottles of 365 brand spring water, asking at the register for the case discount for 6 even though I was not getting the boxed ones and getting them from the shelf. The male register staff did not seem to know what I was talking about and asked a nearby female staff who looked like she was about to take over the register from him. She told me and to the male register staff that WF had stopped giving the case (6 gallons) discount on 365 brand spring water in May last year 2018. "what!?" I told her that the WF at Fair Lakes location is still giving the case discount on them and she said they (WF at Fair Lakes) are wrong. I pointed out to the piled boxes of 365 brand gallon bottle cases towards the exit and asked her one more time, "So you are saying that those boxes over there are no longer case discounted?" And the lady said "Yes." Okay, what can I do? I just paid the regular price and still bought them (because they are for my wife who does not want to drink Brita water. :) On our way out, just in case, I checked the price on the 365 brand cases of 6 gallon-water bottles. It clearly said $4.99 Everyday Price. The regular price is $0.99 a bottle. So I found the lady who gave me a totally wrong information and showed her to the sign $4.99 a case. She was on the phone and while she was on the phone, somehow she issued a refund to me but I thought that was really an embarrassing boo boo on her side. Sorry for my long story but this WF really needs to educate their staff more. Bottom line: Never trust the register people. Always check your receipts, always double check the price if you think you are right.
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December 2018 by James71542
A typical Whole Foods. Caters to the picky eater, vegan, low carb, non GMO, paleo diet, etc. The cheese selection is awesome. The bakery is terrific, but you can't exist on just these. An infrequent visit.
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November 2018 by Bobbie P.
Some of these reviews really invoke my 'I can't even' face. They're ridiculous. This is Loudoun county's FIRST and only Whole Foods, it's one of the biggest in the area and it's certainly the newest in northern VA. The store itself is clean and laided out extremely well. It's very easy to find whatever you're looking for here and I've never seen it overwhelmingly busy (I'm looking at you Crystal City). The staff is professional and courteous pretty much always although the bartenders seem a tad bit... bored? Not really sure what's up with their attitude but that would be the only negative I've experienced here. The hot bar in the summer is stocked with brisket and often accompanied by BBQ/soul food. I would like for them to try and diversify a bit more during the other months in the year. They seem to do a lot of Indian food, which is cool...but maybe not three days a week? I'd also like to ask why they don't keep the chili stocked. They know it's delicious, but often it's not on the hot soup area and it's the first to go in the pre-packaged are too. Can we step up production on the (is it beef? - I can't remember, it's just delicious) meat chili please? Especially in the colder months. Bakery staff has come thru multiple times as well when I've swung through for sweets. Lastly, they've integrated the whole Amazon thing pretty flawlessly. I applaud you guys for that and really appreciate having this store in Loudoun.
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November 2018 by Grace M.
I ordered a Hawaiian pizza and got a ham pizza with 5 chunks of pineapples. Pizza from whole foods is sometimes a hit or miss as sometimes it's very good while other times it's not so great. This time the pizza was a miss. The dough was soggy, doughy and undercooked and the pizza was just cut in a variety of different sizes. I was very disappointed that I wasted 16 dollars on this pizza. Whole foods needs to work on their consistency and quality control.
