-
December 2023 by Saji Asok
I’ve never seen a business establishment that’s inefficient, unprofessional and unaccountable as this location of Walgreens. I’ve had several instances where the pharmacist gets so confused to issue my prescriptions via drive way pick ups. I drive to pick up only after I get automated calls from them and yet, they won’t be able to locate my prescriptions. Has happened with several pharmacists and not just one person. What annoys even more is they don’t even acknowledge that there system has to be more efficient, and if it’s not the system at fault, they have to get trained better themselves.Another inefficient department is their photo section. The guy at the photo center clicked a US passport photo twice for me and both the times, my application was rejected due to “bad lighting”. When I conveyed the feedback, the guy mentioned, I am doing the best I can. I pointed to them that the white screen they use for background has lost its “whiteness” and they should look to replace it, he said I am free to try it elsewhere! Thanks for letting me know!I’ve moved my prescriptions away from this location and will never use them for photos. Terrible location filled with inept associates.
-
November 2023 by Ritvik Nag
I tried to ship/return a shoe box order from a retailer store who sells running shoes.I had shipping label printed out, but Walgreens would not tape it. They told me they would not do that service for free.I needed to buy white scotch packing tape and since they had a sale for 50% off second one I ended up buying two. So total cost was 8$ for me out of pocket for tape.I wish I had known that Walgreens won’t tape shipping labels for you that you print out.It’s a terrible experience, in my opinion. Why do I have to waste 5 min to buy tape and then another 3 min to tape the label to the box myself — because I have to make sure to tape the top of box lid down, so shoes won’t fall out.Terrible customer service. And then I saw the counter guy printing out fedex label for the guy next to me who was returning another box. Wow, why does Walgreens print out sticky shipping labels for some but not for me. Total bummer.Horrible Walgreens location, I’ve had pretty spotty service from them in past. On top of that they have the gall to charge me for tape for a simple return with FedEx.Well, just not liking this Walgreens or the way they treat customers, is all. Literally made me waste over 10 min in a simple FedEx return process for a shoe box. Holy cow!
-
November 2023 by Deb H
Excellent pharmacy service. Staff is very responsive, knowledgeable about medications. Polite, helpful and friendly. I’ve been a customer at this Walgren’s for years. Best servicing pharmacy in this area. Thank you for the help and service provided.
-
October 2023 by ali hadi
The worst pharmacy i have ever seen in my life, they don't care if the patient is dying in pain or what so ever. This is the closest pharmacy by my house but they have issues with there systems everyday, i recommend you guys train your employees on insurance filing and claims. Never answer there calls, hour long wait on there drive through and always shortage of medicines.
-
August 2023 by Ramya Rajagopalan
I wish I could give this place 0 stars ! Horrible customer service at the pharmacy. If you are ordering epipens please make sure they are At least valid a year. Most insurance companies don’t let you reorder again within a year. The school would ask you if it’s valid Atleast a school year. If they don’t have stock of longer expiry they should let customer know when they are ordering or picking up.
-
July 2023 by Chelsea Garnsey
I wish 0 stars was an option because honestly this Walgreens Pharmacy has earned it. I have stuck it out while my family has moved their prescriptions elsewhere, but this is absolutely unacceptable and exhausting. Every time I need to fill my prescription, they never have enough, so I receive a partial refill until the remaining comes in. I’ve been way overcharged and they process the additional part of my prescription as if it’s a whole new prescription every time. The notifications never match what’s actually happening there (automated calls and the app). I’ve been left on hold and have to go through this huge process every time I need a refill. No one communicates with each other and they never have an answer to your questions. This place is the worst.
-
July 2023 by Mr. G
Inappropriately poor pharmacy; I’ve literally not had a time where I came to the drive through or counter where my prescription was actually ready or even available though it was alerted to be ready. I’ve had two prescriptions for my children that were inaccurately filled and one antibiotic that wasn’t even mixed when picked up. The employees take zero responsibility for how the pharmacy performs.
-
July 2023 by Joy Kapur
Seriously can this Walgreens not hire employees that are even 5% capable of doing their job? Just left the ER, with a child that has Pneumonia, went to pick up a antibiotic, was told to come back in a few hours as it is not ready. I drive all the way home, and I get a text saying it’s ready. When I called the pharmacy, the pharmacist clearly taking the side of the cashier or technician, says “it’s a communication error, she meant to tell you 15mins!” Well that’s a huge miscommunication. Now, I get to get back in the car with a sick child because of a lack of communication.
-
July 2023 by Amanda Torres
Yes hi. I came in and immediately saw this long line at the front of the register and no one was there to help. Then i saw this worker at photos helping 4 customers out and so immediately thought okay.. they’re doing both. When it was my time to check out i asked them “So they have you doing photos and register huh?” They told me about how 4 employees quit in under a week because of management and how short staffed they are and the only reason they don’t leave is because they have financial commitments. On top of that, the other employee was saying how they were going to sweep ON THEIR BREAK? That is completely unacceptable. I understand there’s a staff shortage but that was ridiculous to hear. And if people are quitting because of “management “ and sweeping on their break, I cannot IMAGINE how it’s like working there.
-
June 2023 by Allison Mcall
Never order photos from this location. Huge waste of time. I ordered basic 4x6 prints off online. It said they would be ready by 2:30pm that day. I showed up at 3:00pm. When I got there, the woman told me they were not ready yet and to come back in 15 min. So I left. Then when I came back a gentleman greeted me and quickly grabbed what ever of my pictures that were on top of the counter, put them in a box and rang me up. When I got home, I discovered over 20 of my pictures were missing. I called the location to tell them this. The woman on the phone didn’t apologize. She just said she would re-print them all and told me to come back to pick out the ones that were missing. I came back again to the location and asked for the photos, to be greeted by the same gentleman who rang me up the first time. He told me no one re-printed them and said “they must have forgot”. So now he told me to wait another 15 minutes. So I’m sitting here in my car with plenty of time to write this review. Completely unprofessional. They don’t seem to care at all that they are wasting my time and fuel money. Thanks Walgreens. Keep it up.
-
June 2023 by Vivek Parikh
Not customer friendly..Samantha has no idea about customer service.. sad Walgreens doesn't train their employees how to treat customers
-
May 2023 by Katelyn Mcintosh
Every time I come to pick up my medicine it is not ready. They tell me to come back in an hour and it is still not ready. This happens almost every month. I refill my prescription. It takes me three separate trips to the pharmacy before they actually fill my prescription, it is very irritating to have to make multiple trips for something they promise you will be ready by a certain time and there seems to be a little remorse or care
-
May 2023 by Ashley Cohrs
Terrible experience. No workers. Only 1 schedule to work the whole store. Placed a pickup order and person in store said we had to fill the order ourselves. So unprofessional. Rude and poorly scheduled staff. Will never shop at this store again.
-
May 2023 by Ti Ow
I've come here several times and been serviced by Ikhaa, she's always very kind and makes sure that I get my discounts. I came here specifically in January 5th to get some vitamins and I took a picture of her badge because I was planning to give a review that day but there's been lots that has happened since then, but I knew I had the picture and I would eventually give the review. this is one person you should give a raise to so that you can keep her. I am a company owner myself so please treat her right.
-
April 2023 by James Miller
Was on hold 2x today for 30+ min each and they just hung up on me despite repeated claims there was only one person ahead of me. If they don't have a medicine in stock, good luck getting them to order it. If they do order it, good luck getting them to use the order to fill your prescription and let you know it's been filled. I only go here because my insurance requires it. If you have any other choice go there.