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July 2024 by Susan Kirk
Super friendly, very knowledgeable and helpful, always an efficient and enjoyable visit. Highly recommend this store.
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April 2024 by nahla acoury
Terrible customer service from the employees and the manager
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February 2024 by Desiree McCarroll
Ali was on his own the night i came in, I was greeted, & had nothing to do so I didn’t mind waiting. I could tell he was busy working on 3 lines for the customers in the store already. He ended up working with both of us patrons simultaneously, diligently, & efficiently.He was so patient & kind & I’m very appreciative!Probably the easiest experience I’ve ever had w Verizon. [bc trust me… working with Verizon for corporate accounts is infuriating lol]Thank you, Ali. As-salamu alaikum.
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January 2024 by Jelani Herard
Terrible service
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January 2024 by Gary S.
Stopped in to ask a few questions in consideration of switching to Verizon. The young man I spoke to would be hard pressed to be more uninterested in my inquiry. I'm going elsewhere.
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December 2023 by Dawn Teachman
Do not go here! They will charge you for each device and then Verizon will charge you as well. Go to an actual store or order online. They don’t do anything you can do yourself and aren’t honest about the charges at all.
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November 2023 by Zizo Mohamed
Couple days ago my wife and I went to Verizon store to purchase a new line in addition to transferring an existing line to their service. The store manager set up the new account and gave us the new phone, however, he didn't explain the plan for us, didn't explain all the charges associated with the new phone to us, when I checked online the charges it was completely different from what he told us in the store, therefore,we went back to the store and spoke to him again and we asked to return one phone,to my surprise, he was so rude, unpolite, and acted in completely unprofessional manners, he wouldn't listen to us, and he kicked us out of the store, threatening to call the police to us. I would never go back and do business with this store again and would highly recommend to stay away from this branch. I will also transfer my 2 phone lines to a different provider as a result of his actions. If you can't provide customer service, you shouldn't be working in this place.
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November 2023 by Nora Zizo
The most rud staff I have ever met. They never explained about the plan and charges and if you ask they will shout and kick you out from the store. Ali told me he will call 911 for me because I am asking more details about the plan and he never completed my service. It was really bad experience for me there. Unfortunately my daughter the 3years old was with us and she got scared when he shouted to us.
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September 2023 by Beth Votroubek
Ali was fantastic! I have been a Verizon customer for over 20 years and never have had such wonderful customer service. Highly recommend Ali and Russell- so Cellular- they have my business from this day forward.
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September 2023 by manda ameri
Ali was most helpful knowledgeable and attentive.I was delighted being helped by him
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August 2023 by Noah Schulman
The most rude and cocky punk was working when I walked in to get an upgrade. He never answered my question correctly and got corrected multiple times by a customer service representative on the phone. The staff (or at least that punk) was not informed about plans, phone discounts etc.Would not recommend this store to anyone. I have been with Verizon for over 10 years. Verizon has always been great, this employee of theirs However or who ever runs that store. needs to be fired.
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August 2023 by Jack Wood
Salesman was unwelcoming, condescending, and not helpful at all.
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August 2023 by Kelly Boutte
Wes is the best!!!!
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July 2023 by Charles Blackman
This store is straight garbage!!! Took my wife in to the store and there was an middle eastern agent was yelling and cussing out a customer; who was there just to get some phones updated on his account. My elderly wife was so upset as the agent cussed the gentleman out; that she came running out as the agent was yelling. This is no way to run a business especially one that is under a big corporation umbrella like Verizon. I don’t have an name because the agent that was there yelling claimed to be the manager or owner of the store. And refused give a name.
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June 2023 by S Norr
This store provides horrible customer service. I will never shop here again and might switch service.
