-
December 2023 by Maryna Smirnova
I use it for Amazon returns mostly. Never had any issues. I highly appriciate that they work long hrs including nights and weekends.
-
December 2023 by Brian Gentile
Patrick and Ronald are patient and professional. Great customer service.
-
December 2023 by Stefani Petrova-Cecil
I just stopped by to return something from Amazon, and I didn’t even had my box taped. The gentleman at 5:45pm on 12/02 was extremely nice. It took him a minute to take care of me with the perfect attitude.
-
August 2023 by Gregg Mayes
This store has always been great to work with over the years. Everytime I stop in the employees are very helpful and kind. No matter what I bring them, they always have a solution to get it done in 1 visit.
-
June 2023 by Maureen Forshey
Always amazing and courteous! Today they even took my package right as they were locking up- thank you soooomuch!
-
June 2023 by Dyan Bielewicz
Have used this UPS store for years and have never had a problem. Excellent service.
-
March 2023 by RR
Our local UPS. Have not visited in some time but found the service very good as usual. Now that everyone has access to return labels and can print, line moves very fast. They also take pictures and there is a Notary.
-
March 2023 by Hzy Gmz
I was trying to return some package that I order from Amazon and I just got a horrible experience with Mr. Patrick. I was trying to return some package that I order from Amazon. Such a bad attitude, bad customer service, it seems like this job wasn’t for him… he shouldn’t be working there I’m so disappointed bc it is the Closest UPS from my house and never have such experience like this before. I even helped him, and I packed my package myself because he wasn’t to helpful at all. I’m pretty sure he has no idea what UPS IS ALL ABOUT… packing, packing and more packing.
-
March 2023 by David Huberman
I use this UPS Store location all the time because they're good. The same three guys have been running it for over a decade - the manager and two retail assistants. Think about that for a second. What retail store keeps the same two retail associates for over a decade? These guys are smart, they're good, and they just get things done. Super appreciative of how easy it is to go to this store and ship out things quickly and without any hassles.
-
February 2023 by Lenny Burridge
I used to manage the UpS store in Purcellville. There and here I still don’t get why the workers have to be so rude. It’s customer service. Customers shouldn’t frustrate you.
-
February 2023 by F R
Very unprofessional, and discourteous customer service, specially by one associate. I have been to this place so many times, as it’s close to my place, but I now decided to drive further and give my to someone who’s little bit more appreciative.
-
December 2022 by Wai Htoon
Always my go-to for all my returns! Super friendly staff, Ben Parker was my go-to guy here, he was always helpful, friendly and eager to solve any problems! He recently left for another opportunity but I just had a great experience with Ron, who was super helpful and friendly - made my transaction smooth and seamless. Really appreciate you, Ron!
-
October 2022 by Sam Prasad
The copier machines were not working on Wed and on Thursday only the b&w one was. Shocking in this day and age.I don't understand why the store couldn't go to a big box store buy a color copier for this emergency.Within 500 prints the new copier would have paid off. No creative thinking on the part of the franchise owner.
-
August 2022 by Kim McLaughlin
Very convenient! I am in this UPS location quite often, either mailing items or using their Amazon return services. I have always found the staff here to be knowledgeable and very courteous. There is sometimes a line but the employees are very efficient so I've never had to wait long. I went in today to get a passport photo and was out in less than 5 minutes. Very impressed!
-
August 2022 by S P
There is this one guy here who is always rude. Everyone else is good but this guy is never in a good mood and I am sure manager knows about it. Not going to this store anymore.
