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January 2023 by Said Abdow
This tobacco Hut good customer service and employee so helpful When you ask him what you look for he will show you keep good work Mr nafa
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December 2022 by Scott R.
This place needs to be shutdown. Selling false products, products that dont work and they never take anything back. No wonder they have so much product. Half of it is fake. Please find another shop so this one is closed.
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October 2022 by Drewskeez V
There’s not much of a variety at all. The selections are slim, devices look like they’ve been opened before. If you’re looking for “glass pipes” this is not the place lol
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October 2022 by Google user
Horrible quality glass, rude staff, not a friendly or welcoming experience. Cheap, unreliable products. Bought an expensive glass bubbler, 3 days later the bottom was cracked and leaking. Very gently used, went to exchange it thinking it wouldn't be an issue since it's obviously not a quality product, and was refused.
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September 2022 by Mark B.
They charged me double for my items. Was in a rush at the time so didn't pay attention. Called back after realizing and they said talk to the owner who doesn't speak English.
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September 2022 by Mike Smith
Horrible quality glass, rude staff, not a friendly or welcoming experience. Cheap, unreliable products.Bought an expensive glass bubbler, 3 days later the bottom was cracked and leaking. Very gently used, went to exchange it thinking it wouldn't be an issue since it's obviously not a quality product, and was refused.
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August 2022 by Matthew S.
Tobacco Hut is a complete and utter scam and waste of money! For starters these people don't even understand English. Second, I purchased a rechargeable vape on August 16th and paid a WHOPPING $27,00 dollars for it. I went back to the vape shop today and requested a new one because that was had a burnt taste to it. The owner/manger said they wouldn't give me a new one, but insisted I buy another one for $20.00 dollars. I told them I will not buy a new one, and they should replay the damaged one I literally got 2 days ago. So whoever is reading this, please don't waste your money here! They don't give discounts and they don't replace defective products. My advise is for you to go to (Ashburn Cigars & Vapes) they are extremely nice and will offer discounts and replace defective vapes.
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August 2022 by Nick C.
Sold a faulty $60 item and they won't even consider a refund, used to go here all the time but no more. Complete scam
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July 2022 by Jerry Jordan
Bought fake Kratom here, and the clerk refused to take it back. Capsules full of white powder. Second jar they opened for me looked like it had sawdust in it. Avoid this shop at all cost. I was ripped off with no recourse.
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February 2022 by Raheel Ahmed
Been coming here for straight 2 years never had a problem until this curly haired one came.
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December 2021 by Christopher Weiss
These guys really know what they’re talking about. They have a very good stock, and a very good supply of smoking equipment. Including glassware.
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December 2021 by Darius Jackson
Awful They never open on time and have terrible products.
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November 2021 by Morgan Cox
This new guy working here never answers the phone while he is talking on his personal phone while working. He opens the shop way later than the time they are supposed to be open. I also bought a vape here and it immediately leaked, previous people would give me a new one for free, but this guy just offered $5 off a new one smh. Get him out of there
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June 2021 by SARAH MONAHAN
I have never been more disappointed with customer service in my whole life. They sold me a delta 8 cart and two days after I got it, it stopped working. I brought it in for a refund or exchange and they didn't believe it was broken. The staff treated me terribly and talked down on me and it seemed to be because I was a female. They finally gave me a new cart for half price and almost didn't let me keep the broken one that I PAID FOR. never come here. I would give it zero stars if I could.
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May 2021 by Caden Baugus
showed me through the store and took care of my needs