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August 2024 by Conrad
Helpful volunteers and staff help you unload the car and get you a receipt.
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August 2024 by Erica Artis
Such a quick and easy process, & the gentleman was so nice & helpful!
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May 2024 by Tania Joseph
He brought out a large rolling bin to collect my donations- that was nice!
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November 2023 by Nathalie Arredondo
Does anyone work here? I’ve called on different days and several times and no one picks up. I went to the store today and per the sign on the door, the person was out for lunch for 30 minutes. Several cars were waiting outside and by 12:45 the store remained closed. I guess the reviewers about this place are true.
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November 2023 by Kenyatte S.
This is my go-to location for my donations. They are efficient and friendly. They provide a few parking spaces right in front for easy unloading. If you need a receipt they can provide you with a paper copy or email it to you.
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October 2023 by Madaline H.
Very nice and helpful! Never had an issue since I have been using this location,they have came to my car and help me unload, and always say hello and very nice gentleman there.
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May 2023 by Mary Johnson
Manager of this location should note that we noticed that the ashburn location does not always follow its hours noted on the door. Saw the workers close the door at 3:55pm and lock the doors. I know it is 5 min before 4 but there was one couple, elderly, that were locked out when they wanted to donate. Kind of sad that this organization really doesn’t really want donations. I told the couple several places nearby they could donate.
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May 2023 by Jeanette Ingorvate
Came to drop off an item at 12:40 on Saturday. Just as we parked in front of the store the gentleman closed the door and left. Seems rude and irresponsible to just lock up and leave in the middle of the day during business hours, especially after seeing us park in the store’s parking spot.
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December 2022 by Cnk K
Very minimal interest from employees. It's like they are giving you favor.
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October 2022 by Bruce Q.
The staff here are consistently unhelpful and make you feel as though you are a nuisance. My family and I have been making donations here for years and after our most recent experience of receiving no help unloading our donations, not a hello or a thank you, I have decided not to return to this location. I hope this can change in future as the Salvation Army is a an incredible ministry.
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September 2022 by Kingsley Daniel
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August 2022 by Max
I scheduled a large donation pickup online and selected the option to receive a call 60 mins prior to arrival. On the morning of, I noticed the ETA online changed multiple times. When I called for clarification, I was told the online estimate was inaccurate & the drivers would arrive 5 hours earlier than the initial ETA. This was concerning because I live at a different address from the pickup location.I received the hour warming call; however, when I arrived within that hour, the driver had already arrived, picked up 2 items that were outside of the garage (which was closed) & left without leaving a receipt or calling. When I called to confirm whether or not the drivers had already arrived, I was given attitude by Tyler and basically told they're not coming back.A complete waste of time, and sadly, I had to dispose of great quality, excellent condition items because the plan to donate them to a good cause fell through.
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July 2022 by Peter Kirschner
This is a great charity and easy drop off point. The staff is always friendly and they have ipads to make receipts super efficient. The parking lot is usually full, so it could be hard to get a close space.
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May 2022 by Anna Mari Green
This is a well-run and clean facility. They accept donations during their business hours posted on the door. There is somebody there to take the donations and give you a donation slip if requested.
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April 2022 by Lorelei Burger
Friendly staff, convenient location.