-
August 2024 by annum naeem
Worst customer service. I would not give a single star if possible. Horrible and rude staff.
-
July 2024 by Arun Ahuja
It is the end of third day and I don’t have the Test results. I checked on line as well and it says in process. That is totally unacceptable.
-
June 2024 by yasmin akhtar
Satisfying as quick service
-
May 2024 by Ilyas G
i’ve been here on three occasions and the staff is extremely rude. they are impatient. go somewhere else please
-
May 2024 by CIFE “MEGRHQ” Li
I scheduled appointment and it took no time to see staff. It took less 5 minutes to complete everything so fast and delightfully
Staff are skillful and professional and knowledgeable and value me vip
It is so joyful to visit This ashburn quest lab love this effective and efficient lab highly recommend
-
May 2024 by Musab Fadul
Rudely laziness
-
May 2024 by Matt Khatibi
Person who took my test was not that friendly and professional
-
May 2024 by Charles B
My doctor ordered a test and has been recommending Quest Diagnostics for some time. When I got it elsewhere last time, it was a bit of a mess. So, this time, order in hand, I set up an account with Quest on their website and was able to do most things in advance. Somewhat unusual for me, I arrived ahead of time. I was a bit surprised that there was no receptionist present. Instead, there was a convenient pedestal with screen and a card scanning area that read the digital grid (whatever those are called) included in my email from Quest that I had opened on my phone. I was momentarily wondering if it was large enough or aligned correctly, but it just worked. It quickly walked me through scanning driver's license and my two insurance cards. The most difficult part of that was my prying my license out of my stubborn wallet. Once done, I sat down, and almost immediately, the lab tech was at the door welcoming me in. She was polite, professional, and also personable. It was really easy! Surprisingly, my lab results posted on my account before 3 am! It also helped that the results were good.
-
April 2024 by Suresh kadakia
The lady who took my blood was very nice and polite
-
April 2024 by Asif Hossain
Just horrible service
-
April 2024 by Jeanette R.
The person who draws blood was very condescending from the very beginning she seemed like she didn't want to work today she was not friendly, and then upon asking questions regarding test results. She seemed very frustrated, and very annoyed that there were questions being asked for clarity. would not recommend this laboratory to go get your testing done as the energy is very hostile and a negative environment
-
March 2024 by Ashley Richardson
The lady was horrible, complaining how she didn't have time to eat breakfast so now she's cranky with me, stabbing my arm. She didn't understand how to read my labs and kept sighing like it was such a drain on her time. Next....What is the point of scanning all my information in the kiosk if the technician is going to ask for it again? I have a lab card which means a $0 fee. She was like, "this is going to be a huge bill, your insurance isn't covered, and you better pay it before you leave today!" This is a morning appointment, no one wants to start their day like this. She was rude, aggressive and dismissive. I will not return to this location.
-
March 2024 by Brad Stevens
I have used this location for the past couple of years. Appointments run pretty timely; earlier seems to be better. Phlebotomists have been excellent. The only downsides to this location are 1) the parking lot can be pretty full, and 2) it is on the second floor and down the hall. Signage is good, though. Turn right out of the elevator and turn left at the hall.
-
February 2024 by Navaira Masood
This lab isn’t reliable, they gave the wrong test result due to which I had to get my CT scan done, then my obgyn suspected something wrong and ordered a re-test and turned out all the levels I had in the test done before were wrong. And when she did the test again all levels came back normalI hate this lab and it should be sued !
-
February 2024 by Klaudio Bezhani
dont even bother going here without an appointment after 10 am. severely understaffed, does not show the list of appointments that have been set up, you could be waiting hours if you’re a walk-in
