Joy Salon & Spa Ashburn, located in Ashburn, VA 20148, is a well-regarded nail salon and spa that prioritizes customer safety, needs, and satisfaction. The establishment is committed to maintaining a clean and relaxing environment to ensure an enjoyable experience for all guests. The salon's staff members are dedicated to upholding the highest industry standards for hygiene and sanitation. All instruments and equipment are thoroughly cleaned, disinfected, and sanitized before and after each service. One customer has been visiting the salon for many years with their daughters, particularly for eyebrow services, and highly recommends the professionalism, customer service, and quality of the services provided by their favorite technician, Ann. Another customer had a manicure done at the salon and was disappointed when some parts of the gel started to peel off in the following days. However, the salon quickly offered a solution by removing the old gel and applying a new one free of charge, even going against their policy to change the nail polish color during repairs. A male customer also praised the salon for making him feel comfortable as a man getting a pedicure service. He particularly appreciated Ann and Jennifer's outstanding work and professionalism, making him willing to wait for them to be available. Overall, Joy Salon & Spa Ashburn is a reputable nail salon and spa that focuses on customer satisfaction, professionalism, and maintaining a healthy and safe environment for all guests.
