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April 2024 by Damien Eckert
The guys that work here are super friendly! Always there to help with questions or concerns.
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April 2024 by Robert Su
This location is dishonest to honor the first month off offer on the banner at the front entrance and does not explain why it was not offered when I called the offline. The manager Mike claimed that the offer may not be available in all locations but contradicting himself by staying that I can move out the two units I just booked and give me first month off. Such a deceitful business practice and it will not in my choice of storage from now on!
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April 2024 by Ganapathy Sankaran
Great staff member, very friendly and helpful. The staff member helped me to swap to another unit immediately for a different size. I will work with them for my future needs.
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April 2024 by Lisa Hawes
Very easy and simple to rent space here. Needed a short term solution and this was perfect. Very clean facilities.
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April 2024 by Suvro Basu
Great service from Mike Hassan ?
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March 2024 by Chidera Chikezie
Good customer service and friendly manager.It was good experience.
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March 2024 by Alan Davis
Excellent service and highly recommend using the facility on Waxpool road in Ashburn, VA. Thanks to Mike for great service!
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March 2024 by KATHERINE HARTSFIELD
EXCELLENT CUSTOMER SERVICE AND CARE...PROFESSIONAL AND VERY KNOWLEDGEABLE OF THE PROCESS AND WHAT WE WOULD NEED. THE PRICES ARE EXCELLENT AND THE AREA IS CLEAN AND GATED.
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March 2024 by Kevin ANgelo
Easy check in and out. Friendly staff.
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March 2024 by Jim Taddeo
I've rented with Extra Space Storage a few times and it is always a seamless and pleasant experience. I will definitely continue renting from ESS in the future.
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March 2024 by Seresa El-Gafy
Super friendly and helpful staff!
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March 2024 by Juli B.
Extra Space Storage Ashburn was great for our needs with reasonable prices and clean storage rooms. Definitely recommend Extra Space Storage in Ashburn.
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March 2024 by Tamara Stoneburner
Facility is clean and maintained. Manager in person, Christoper McPherson, was very kind in clarifying my access code when the email did not. He showed me how to properly handle the unusual locking and unit door. Very pleased and would recommend.
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February 2024 by Chincha89 Peru
Very very happy with Mike Hassan’s help. Extremely professional, respectful and friendly. Explain everything in detail. It’s refreshing to get help from someone that listened to our concerns and questions.
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February 2024 by Justin Garrette
They care that the customer is satisfied and doesn’t have concerns. Great location and customer service.
