Called to discuss deposit into my IRA acct. Was put on hold so they could look up my info. Hung up after waiting over 25 minutes on hold.
March 2020
This has been my local branch for 15 years. Staff is super nice but the ATM is down a LOT so you can’t count on it. And really slim weekend hours. What’s the point? At this point i think i am giving up on the local branch concept and will just bank with Schwab or Fidelity.
October 2019
I was standing inside for 10 minuets. Nobody wants to help.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.