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April 2025 by Cathy P.
I’ve been going to this post office for 20+ years. New postal clerk is not customer oriented. Seems a real chore to do her job. Today, Tuesday, April 15. I had to knock on the drop down counter door as it was 0956 and it was not opened. Not a holiday or special note saying why it was not open. When I asked if their hours changed, she said they open at 10am. I asked if they are still open at 1600. She didn’t know and said she had to check with the manager because they might close earlier. Postal Website, JBMHH Website and multiple signs on the outside and inside say hours are Mon-Fri 0830-1600 except federal holidays with a daily lunch break from 1300-1400. Whoever is her manager needs to check up on her and properly advertise new hours, if that is truly the case and she is not making her own hours.
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September 2024 by Victoria Davis
Is not wheelchair accessible. I can refill everything about my package and the clerk will still waste time to ask me questions about what has already been answered on the forms. If you are looking for fast service do not go here.
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June 2024 by ren Lazaro
Latina lady with glasses that works here is rude and not helpful at all. I came in 10 minutes before closing time and was asked to leave just because I don't have the correct forms for an FPO shipping, which I asked her help prior and was turned away. Even when I asked for a marker or what box to be used, that lady gave me an attitude and was told to figure it out on my own. This post office is inside a military base, so most if not all people who use this post office are service members or their family yet the way this lady treats military personnel is condescending and unprofessional. Zero customer service. Management needs awareness of their employees and how they treat people in general.
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September 2023 by W W
?Official address is NOT where it is located. It is located at 202 Jackson Ave, Fort Myer Virginia.
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October 2022 by Ronny James
Really struggling with getting getting good service. From setting up our PO Box to getting mail has been difficult. The most recent experience was not getting my wife’s mail. The employee said it was because she was not on the application, but when she checked she saw that my wife’s name was on the application - frustrating
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June 2021 by Melissa Young
The person working the desk was so cheerful and kind! This was no small feat, I am sure, since I visited near closing time on a Friday.I brought in a package to ship with duct tape on it, which she informed me was not allowed. I would have just left and come back another day, but she said someone else had left a roll of tape behind and I could use that. This is obviously not something that is always available, but I feel thankful that someone left tape behind and that she thought to offer it to me!
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February 2020 by Dustin Hall
Nice, friendly staff.
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September 2019 by Victor “Vic” Costigan
Good little US Post Officr location. Conveniently located on JBM-HH (for servicemen and dependents only) Has everything youd need for basic services, but could be better kept i.e. tidiness. If you're looking to send a letter, package, or pickup some stamps, this is the place to go.
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March 2019 by Ryan D
I don't bother coming here anymore because of the unbelievably slow service. several times I've come here during hours in which it was posted to be open yet everything was locked up and no one was in sight. A manager needs to step in and fix this place.
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March 2019 by Victor Farrar
Good little US Post Officr location. Conveniently located on JBM-HH (for servicemen and dependents only) Has everything youd need for basic services, but could be better kept i.e. tidiness. If you're looking to send a letter, package, or pickup some stamps, this is the place to go.
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March 2019 by عشاق ابو مهدي المهندس
(Translated by Google) (Translated by Google) It's a nice and sad place to come to the memorial services for friends we've lost.
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July 2017 by Gary Morris
It's on a military base. So if you don't have DoD ID, you won't get there.
