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February 2024 by Casey Teter
Fantastic service. I sometimes ship out 1000+lbs of inventory a week and the guys working here always help me out. I personally wouldn't go anywhere else.
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February 2024 by Isaac Amend
The guys working at this store could not be more unfriendly. The quality of the product is fine, I’ve had two mailboxes here and they work just well, but the men here (and less so the women) are kind of hostile. Very strange seeing as this is just a store to get mail from. You’d think they could be nicer. Every interaction I’ve had with the men here has been tense. They should fire their male staff right away and just find new people. It’s miserable talking to those guys. Can’t believe I have to type this review up.
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February 2024 by Mary Kate DiVincenzo
These are the nicest, hardest working guys I’ve ever encountered at any sort of delivery store. They smile, and go out of their way to help. They even hold the door for me. They also don’t judge me for how often I return things! ? These guys deserve a raise!
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January 2024 by Ravi Ravishankar
Very friendly and responsive service! A pleasure to visit!
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November 2023 by Dana B
Quick, efficient service
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September 2023 by Mark Brown
I've used the Clarendon UPS store for several years and it's always been easy and professional. Almost always I haven't had to wait more than a few minutes (unlike the post office) because it hasn't been crowded and they have two people staffing the desks. One parking space adjacent to the store is reserved for UPS customers - I've used that about half the time, other times I park on the street.
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July 2023 by Kimberly Devilla
Wish there was an option for 6 stars!! I have been going to this UPS for four years and it is the BEST!I used to live in Clarendon, but have since moved to Alexandria and still drive the 40min round trip to this specific UPS. I've tried the other UPS stores closer to me and they just don't compare.I know it may seem frivolous to write a UPS review but the customer service here is truly that noteworthy.In particular, the manager, Nick is great! He remembers your name if you come in often and takes care of customers in making sure your mail gets where it needs to get in the quickest/most efficient/affordable way.This UPS location overall is friendly, clean, organized, efficient, moves the line quickly, has never messed up a return or mailed package for me, etc.Best in the area for sure!
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May 2023 by Corey Kelly
This location has rude people employed. The guy mumbled every question then got the shipping address wrong. When I had him correct the address he acted as if it was the end of the world. He huffed and puffed dropping packages behind the counter. I bet my item ends up damaged.
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December 2022 by Pauline C.
I have now been going to this Clarendon neighborhood UPS store for over 7 years when they first opened and been impressed by how friendly and welcoming the regular staff have been (I visit several times a month). Most notably, the person I've interacted with the most, the Manager Nick, has been particularly awesome - he is professional, kind, and consistently on top of things (when I email requests ahead of arriving as well as being the most knowledgeable about process and prices) - Nick you rock!
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November 2022 by veronica lee
went to return two amazon packages with return code, was told by the UPS store sitter I have to make the two items one by taping them together since it's one code, I asked if I can borrow the tape to do so, save me a trip home, nope the store sitter said he charges for a piece of tape (wonder what code he ll use), what's next charge me for using their pen to write an address? . Cannot help but get the feeling that this person don't give a dam about anyone or anything. Even the USPS will spare a piece of tape while mailing stuff there. This store used to be better than this, Wont be back.
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November 2022 by John Moore
charges a fee to print a label I already paid for. The fedex down the street does not and is cheaper.
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August 2022 by Erich S
Super helpful staff and convenient location make this my favorite UPS store. Also, they run a great deal of volume but manage to keep the store looking great. Kudos to the management and employees - they are an asset to the community.
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July 2022 by Callahan McGrath
Best. UPS. Store. Ever.The store is clean and well organized. The staff is incredibly freindly and Jayceon has gone above and beyond on multiple occations to ensure I was able to get what I needed. 10/10 would recomend to family and freinds.
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June 2022 by Yves Delaghetto
I’m from the UK and I never had such service NEVER ever thought I’d be reviewing a UPS store..I meant to write this yesterday 6/18 My day got away from me, but this is a hidden gem off highland….they are slightly off the in the back but your won’t regret coming here. The GPS will take you to the front of 3033 but call them and Jayceon picks up and he’s the helpful guy you’ll ever meet..He was helping me ship clothing to CA and I couldn’t get a hold of my sister due to the time difference (probably still sleeping lol) so he looked up the address and verified with on google street maps if that was indeed my sisters house (couldn’t remember if it was St or Rd) it was Ave by the way thank for for that, but I witness him just run off to the door I thought how weird you just leave me standing there but then I look over and saw he was helping a lady carrying 2 big packages who would not of been able to get the door; that right there is the kind of customer service you look for.. I’m sure he saw her before she got to the door.. All and all when ever I’m back in the area this will be my store. Thank you again for helping me yesterday.
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June 2022 by Carolyn Epstein
Came in today with a heavy cooler to return and the Asian guy with the greenish blue eyes I think his name is Jayson came out to help me.. great store I come early in the mornings to avoid the rush and it was perfect timing because I hurt my wrist and and could not of done the return other wise. THANK YOU ☺️.
