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March 2024 by Alfredo R.
Staff were so, so friendly. Immediately greeted when I entered the store. Very knowledgeable and answered all my questions. Such a great experience!
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March 2024 by Destin F.
I purchased a large mirror that came with the incorrect screw size and it's been challenging trying to find the correct size to fit the mirrors hardware. I came in on Thursday (02/29/24) and again today (03/03/24). Will helped me on Thursday and while the screws didn't fit, he was wonderful. Today Bill helped me out and I can't say enough good things about him. I haven't tried the screws out yet but either way, their assistance was greatly appreciated and very helpful.
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November 2023 by Amy R.
Best customer service. Multiple staff members asked if they could help me (but not in an annoying way) and were just in general, friendly and nice. The store is clean and well organized. I l
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September 2023 by Maria-Elena T.
Called and asked if they have gold soray paint. He said yea and several kinds. Came back again for weather stripping- way too many to even decide how to choose! Someone tried to help me :) This place is deceiving. It looks small but goes on and on and has a lot. Highly recommend.
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August 2023 by Matthew M
This is such a fantastic place. Great selection and the staff is absolutely top notch. Everyone is knowledgeable and friendly. So grateful to have them in the neighborhood.
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August 2023 by Ian Rittinger
Bill gave me the best customer experience anyone could ever ask for. I will go to this Ace anytime I need anything.
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July 2023 by Augusto Repetto
Jeff at Ace Hardware store in Courthouse just helped me fix an ancient outside faucet. Jeff was patient, knowledgeable and professional. And more importantly, he saved me a bunch of money! Thanks Jeff and Ace Hardware!
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July 2023 by Chelsea A.
This was my first time finding out that there is an Ace Hardware store in Arlington, VA! Very pleasantly surprised. I had lots on my list to buy, and most of which this spot provided. However, with such little time until closing, I couldn't meander and enjoy the variety. I had to narrow down and look exactly what I was looking for: - key duplication - swag hooks - command tape I got everything that I needed, though I wish I was able to buy another plant! They have a lovely variety especially now that it's summer time. My partner and I also tried the random Denver Chocolate near the register (Hammond's) and it was the best random chocolate we ever bought! A nice balance of sweet, salty, and novelty. Definitely will be back for plants and Hammond's chocolate!
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June 2023 by Carlos Herrera
Nice people but not for home users, mainly for apartment folks, tool selection is limited and so is garden stuff. Parking is difficult and one has to pay
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June 2023 by Sturg E
Always friendly and helpful. They pack a lot of stuff in that small space!!
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June 2023 by Beth K.
I absolutely love Twins Ace!! They have everything you need and they have excellent customer service. They have all the hardware items you could need but they also have things like cleaning supplies and grilling supplies. They have a miscellaneous gift section as well. I've been there several times to have balloons blown up and that was a very useful service. The people working there are very well-versed in their inventory. I want to give a special shout out to Jeff, who is super friendly and helpful!!
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May 2023 by Ann A
First time here. On my way home looking for a portable car battery jumper start to purchase since my battery died. Forgot about this little quaint hardware store. Lo and behold, they litterly have everything especially the item I was looking for. Unfortunately, they don't carry all brands (noco) that I was searching for, but they definitely sell just about anything and everything (from balloons, gardening, kitchen stuff, etc)
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May 2023 by Conner Bruns
Great urban hardware store with a lot of inventory and options. I had keys made and rented a carpet cleaner, and the staff were all extremely helpful and friendly. The prices were very reasonable as well.
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April 2023 by Pauline C
My favorite hardware store by a mile!!! Have gone frequently since they opened years ago and am grateful for their expertise + friendly customer service. Today it was for advice on how and what materials to purchase to replace my bathroom shower head; they were thorough with the explanation and picked out all the materials I needed.Regarding parking, there is street toll and a pay garage around the corner (recommend former for cost savings although was told there are off/free times during evenings).
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April 2023 by John (Jmac)
Good selection and very good service. Small but understandably for the location. They still carry all that you need.
