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July 2024 by Destiny Davis
I had a very good experience at this Sephora. I spoke with Taylor about skincare and she helped me get a whole new routine! My skin started clearing up a few days after I took her advice. She was such a joy to speak to and literally saved my skin.
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June 2024 by D Cunningham
Mariah parks stated she is the manager I spoke to when I called today. I asked her a bout getting a bottle of perfume half off when I turn in an Empty bottle of perfume and she was rude. She was condescending stating they don’t have that program by imitating my voice ! It’s crazy how we are treated as black … even if its not the case she was petty for mocking me. You can get a refill bottle for a discounted price ….she was just rude to be in leadership and did not give me alternatives
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June 2024 by Anna
Glad there’s many helpful employees here . Don’t have to go searching when need help. Lots of stuff and good selection on Perfume. One thing I noticed is it’s a little dirty and make up stains on displays.
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May 2024 by Enkhdari Battulga
Encountered with one specific rude staff today
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May 2024 by Mebrat Teb
I find everything that I needed but I am not happy with the service I hope the management will look at
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April 2024 by Brianna W.
I had an excellent experience at this location. I'm not a makeup girly so stores like this can be intimidating. I was in the store for about 7 minutes and 4 employees asked me if I needed assistance in any way. Tinyshia was in the middle of looking for something and managed to help me find exactly what I was looking for at the same time. Myriah helped me find my last thought item and helped me with an express checkout AND added me to the insider so I could start collecting points. The store has soooo much in there but it is well organized, at least for them to easily direct me.
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April 2024 by Daniela Ansuh
Went there two days ago, taylor was the sweetest. If you see this, thank you for the perfume suggestion I went and bought it!
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April 2024 by Gwendolyn Goad
What a terrible shopping experience. I went to the store hoping to buy some makeup products. The store was a hot mess. Just about every product on the counter had been opened. Make up stains all on the boxes. The young sales person was
running around trying to find ducts.I will never shop at this Sephora location again. I walked out empty handed.
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February 2024 by Asha Boyd
Terrible customer service experience. Purchased a perfume in Dec 2023 for a Christmas gift and it was broken inside the box. Was told by customer service multiple times over the phone that I was to receive an exchange as long as I went to any store within 60 days after the purchase. Went to this location after work and the manager refused the exchange. Manager told me she was going against the store’s policy.
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November 2023 by Kat Lewin
Awful experience the entire time I was there! Went here with a few friends, all of us were black, and as soon as we walked in the store we felt watched. The employees kept following us and talking within themselves. We felt highly uncomfortable and not welcomed at all. This will be the last time I come to this Sephora!
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November 2023 by Anoud
Worst cashier customer service that I’ve experienced at a Sephora store worldwide
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November 2023 by lana Tsulukidze
It’s amazing
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October 2023 by Chayah Consulting
Not a review on product I can usually find what I am looking for in the store. This for the outcome of my full makeup service today. I live in the area so I frequent the store often for my make up and beauty needs.I have had my make up done there several times and each time I was thoroughly pleased.This was a total different experience. The MA(T) was nice and friendly,but her skill set was not up to par to do makeup. She mixed foundations creating a cakey appearance.... too much to go into detail, but know this makes me hesitant to utilize their make up services again. When I say it was bad, I didn't let her do my lipstick. I had to think of how I was going to fix this before my event tonight.If it weren't for the fact that I would be embarrassed I would post a photo. I will be showing the manager tomorrow. Again the MA was friendly and very nice. She just didnt do quality work at all.
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October 2023 by Dwi Devianti
Find andrew to help you! He is helpful and nice!
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September 2023 by Jorge Parrado
She lives Sephora
