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July 2024 by Byamba-suren Myagmar
Customer service needs to improve.
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January 2024 by Mike W.
PNC bank provides horrible services. They make it extremely difficult to withdraw your funds. It has low withdrawal limits and poor customer support.
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January 2024 by Ali K.
PNC used to have half decent offers and access to an ATM in their lobby. However, everything has gone downhill: access, credit cards rates, customer service, and the rates for savings accounts are terrible. I have kept my account out of convenience, but now that they even withdrew POP money to transfer funds and I can only use Zelle if I download an app on my phone (no thanks!), I will go elsewhere.
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August 2023 by Jackie Fares
Great experience always !
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July 2023 by Melissa Derboghossian
Just want to say a special thank you to Jacky, the manager, for assisting me in a very stressful time when my account was compromised. She helped ease my worries and handled my situation with care! Thanks Jacky, you’re wonderful!
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July 2023 by E M.M.
Terrible service. If you go to this location be prepared to wait and wasted a lot of your time for 1 small simple transaction. DO NOT GO TO THIS LOCATION.
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June 2023 by Nora Coyne
ATM didn’t work for deposits, then a 20 minute wait for a teller because there was only one available.
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March 2023 by Kevin McGartland
Booked an appointment for a notary and they told me they didn’t have anything after I arrived.
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January 2023 by Jerry Prewitt
PNC acquired my previous bank. I have a customer for over 18 years, at this location for over 6. The service has been a tremendous drop. The ATM rarely functions, the branch refers everything to a call center. PNC either needs to address these issues or close this branch!
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August 2022 by Claudia L.
Terrible customer service and they won't call back if you need something .. terrible manager - it used to be a great place 4 years ago. The previous review must have been done by an employee of the bank
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June 2022 by F D
Rub listen and helped fulfill my banking needs quickly and effectively!
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January 2022 by Taty Tat
Worst customer service … manager would not solve any problems and stuff are not efficient either. The only good reviews here are the ones made by their own employees . Waste of time to go there
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November 2021 by Kevin B
I only go because I take care of my Mom's money and this is where it is. Horrible bank. You walk in and some guy asks if he can help, so you explain. He doesn't do anything, just tells you to go sit down and wait for service (unless its just a teller transaction). Five minute later he comes over and asks you to scan a barcode and then you screw around on your phone for five minutes typing in exactly the same info you just gave this guy when you came in. If you're lucky, one of the two bank officers will then call you in. I had a simple "stop payment" request on a check and the the lady put in both the wrong amount and check number, despite me telling her exactly what each was. So, had to go back in and several more minutes of fixing it through multiple pages on her computer.I've never been to a bank that is so overly complicated and inefficient. Hate going there when I have to.
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November 2021 by Nick Nassiri
This is by far the worst run PNC bank. They are always short staffed. Every time I come in there is a long wait and some of the employees are rude. I would stay away from this branch. Their ATM is always out of service. So frustrating.
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September 2021 by James wallace
Despite having an account here I cannot get quarters for my small business. I am unable to request that they order more despite being able to do so at other pnc branches.
