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February 2024 by Sheryl Goldberg
It's my favorite place to stay in Arlington! I love the staff! The restaurant and its staff are just wonderful!
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February 2024 by Md Jabed Alam
Bad service for everything…….
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February 2024 by Leah M
Loved this place. Was great. And smelled
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February 2024 by G Mambo
The Westin offered a gratifying experience this time, with its impeccable cleanliness and spot-on ambiance. Room service was remarkably efficient, and the location couldn't be better—right across the street from Carpool bar, which boasted an awesome vibe for evening relaxation. My only wish is for extended pool hours, as having access until at least midnight would have been the cherry on top of an already delightful stay.
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February 2024 by Will Urie
Expensive
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January 2024 by Elias Rostad
Typically enjoy Westin hotels, but was not impressed by the customer service at this one.Was initially told the wrong room number by check in staff and was left embarrassed by attempting to enter the wrong room.Requested a late checkout, because of my status, but it was not reflected in check-in. When I went to the front desk to confirm, after cleaning staff attempted to enter my room, was rudely told that I would need my ID to confirm my identity, again, despite having done all that at check in. Returned to room to grab id to find cleaning staff in my room moving my belongings around.I'm not sure if it was a single staff member issue or general service level, but was not impressed. Will look at other hotels for my next visit. Cannot recommend.
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January 2024 by Mo Hashemi
Don't bother staying here it's overpriced The front desk is incompetent And not helpful at all. Alot of the views This hotel was known for are obstructed by buildings that have gone up recently in the area. Also the restaurant they have there is quite overrated.
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January 2024 by Arthur T.
Stayed there for two nights, desk teams were great. The Billing dept. is terrible. I still have not been able to determine the costs that were included on my bill. I have called every number I can find and left messages with no return calls. I was charged an extra night for parking, which I was told by the front desk I would not be charged. A week later still waiting for a return call.
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January 2024 by Karina Shaw
Great location in a safe neighborhood, close to mall and subway. Mohammed at check-in and check-out was super helpful. Breakfast was delicious with a good variety of hot and cold options. Super yummy fresh fruit selection was a highlight. Swimming and spa pools were great, but hours a bit limited. Would definitely return to this property.
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January 2024 by James Walczak
Excellent location and buffet breakfast was fresh. Nice pool and whirlpool.
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January 2024 by Jude Caruso
Great hotel, very clean and good service. Location is hardly walkable from the Virginia Square metro station during the winter at least, so if you’re relying on the metro for transportation I’d recommend somewhere else, but otherwise good stay. Also on the lower floors there was traffic sounds and a dog barking from within the hotel until 10ish, but after that it was a non-issue.
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January 2024 by LEO LUBO
shopping mall, Ballston station, restaurants, indoor pool, gym. excellent location.
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January 2024 by Andrey Pimenov
Service and location are perfect. The rooms are slightly dated (don't even have USB chargers) but clean.
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January 2024 by Bob D (BobbieD)
Great location. Nice rooms. Food options limited during holiday. Great bartender Jose.Walkability: Everything close. Can walk from metro. Can take metro from both airports
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January 2024 by Angela C.
My husband and I stayed at the Westin for 3 nights during a business trip. Absolutely no complaints from check in to check out. Heater was not working and maintenance promptly took care of it. Great location to visit DC and near major airport. Room clean and loved the Starbucks in the lobby!!