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July 2024 by Eileen Kozak
Excellent, quick and courteous getting our paper notarized.
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March 2024 by Andrew Brown
I am a customer from Wisconsin. Jonathan was a recommended shipping contact from the art gallery. He was timely with communication, did a phenomenal, exquisite job of packaging my art, and shipped it for a VERY reasonable amount. I cannot express my thanks enough. I will recommend his services highly after this experience. OUTSTANDING!!!
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March 2024 by private account
Long wait times and staff not always helpful.
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February 2024 by Ingrid Harris Herbert
This was more than a five star experience! Fast, efficient, and friendly! Perfect!
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January 2024 by Robert H. Dilworth
I am a long time customer. Previous experience was always 5 star. Some fall off as a result of new staff with reluctance to process cross border FedEx shipments. Maybe they will do better as they get used to functioning in business setting rather than in school environment where their comfort is important.
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November 2023 by Pat M
I recently rented a PO Box from this location and was in and out from that transaction within 10 minutes. Jonathan (I am sorry if I spelled your name incorrect) came to the front, shook my hand and said thank you for your business. I have received a number of packages here and every time I do, I get either an email or phone call notifying me of it. The PO Box got me in the door, the customer service is what will keep me there. Highly recommend them for your shipping needs.
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September 2023 by Ralph M.
I can't speak highly enough of Jonathan at Parcel Plus. He was very helpful and accommodating all the way on a large order of 300 pounds of books in 10 boxes. He happily negotiated the price and the books arrived quickly and efficiently packed. Thx Jonathan!
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September 2023 by FL Carr
Staff is always friendly and helpful. They get things done quickly. Plus, every package I’ve ever mailed from this location whether it be UPS or FedEx has always made it to its destination!
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July 2023 by Mariane D.
We had a fax sent and they sent in very quickly. A friend had documents notarized and their notary provided the service very quickly. Will use their services again in the future.
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July 2023 by Diane Johnson
I love Parcel Plus, they make my life easier. Customer service is always pleasant and efficient, even during the holiday crunch, when the line is out the door.
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July 2023 by Cindy Nam
Very good service. The staff is hardworking and efficient
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July 2023 by Cindy N.
I always come here for shipping and printing. Hard working staff. Very quick and easy every time I visit. They also offer notary services
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July 2023 by Jessica G.
Parcel Plus packaged my mom's belongings, which ranged from big pieces of furniture to small knick-knacks, and got everything successfully shipped from Washington D.C. to California. This happened in 2011, but I've never forgotten how nice and helpful everyone was from the Sam's Park & Shop location on 3509 Connecticut Ave. NW. I don't know if E. Shelton is still with the company, but he is just the best and I hope that he and this location get recognized all the time.
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June 2023 by Doug Barton
Does not accept parcel returns for FedEx that require a QR code and aren’t even slightly apologetic about it. When I asked “who does?”, I was told: “Ballston”. More accurately,it is located in a separate building at Glebe and Fairfax Drive. If this store doesn’t take QR codes, consideration should be given to stating that on your website or on that of FedEx. (Added star for acknowledging the review)
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June 2023 by Doug B.
Does not accept parcel returns for FedEx that require a QR code and aren't even slightly apologetic about it. When I asked "who does?", I was told: "Ballston". More accurately,it is located in a separate building at Glebe and Fairfax Drive. If this store doesn't take QR codes, consideration should be given to stating that on your website or on that of FedEx.
