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February 2024 by Toni Crawford-Sylvester
Great customer service. Fast. Reasonable prices.
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February 2024 by Ashley Ranellone
Matt and his team were very helpful. My car failed the DC safety inspection due to the catalytic converter code which indicated it needed to be replaced. This is very expensive to replace so Matt recommended we replace the catalytic converter sensors first which fixed the issue and it passed the inspection. I am very grateful to Matt for coming up with an alternative that saved me money.
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February 2024 by moe Atari
Extraordinary service very genuine honest!! I recommend this shop for everybody very organized very clean very cheerful and very friendly. I recommend everybody I mean everybody use his services because they are Supreme
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January 2024 by Cassie C.
The team was GREAT!! I had a minor issue with my exhaust and they were able to get me in and out in one day. Pricing is the most reasonable by far and the staff was so kind throughout the whole process. We will definitely be going back for all future car maintenance!
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January 2024 by Jean Paul Pfister
They were able to complete the 120,000 mile VW service with OEM parts and lubricants for 25% less than the dealer wanted.
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December 2023 by Martin Willard
Matt Niaz, the store manager, is like a neighbor who happens to manage a car repair shop. I recently took in our Honda Fit for evaluation of one of the rims and also replacement of the hatchback shocks. We have taken our Fit and Civic there many times over the years. Matt’s repair recommendations are, in essence, the things that he would do if it were his own car. Of course there are things Matt cannot control—the quality of your car, how your car has been maintained, whether a part in fact needs replacement, the number of other cars in the shop, and so forth. But the things he can control—greeting you in a friendly manner, giving you a fair and honest assessment of your car’s service needs, and treating you with respect—these are the reasons we keep returning to Matt’s Midas shop.
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November 2023 by Taylor Schuster
I have found my go to shop!Typically I don’t go out of my way to write reviews but this place has been outstanding. Unlike many other auto shops is this area, they are always looking out for your best interest and are very upfront about prices. Highly recommend you book your next oil change / tire replacement / safety inspection here.
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October 2023 by Kevin N.
I was getting gas and went to start my car and my battery was dead. I figured I would ask the gentleman at the front desk at Midas if he had a jump box I could use and he rolled his eyes and said "do you have ten dollars cash?" I replied yes, since I was trying to get my son to school and didn't have time to ask random citizens for a jump. I opened my hood and he then asked for the ten dollars and said "it's ten dollars no matter if it starts or not." I gave him the money and he jumped my car. If he would have kindly gave me a courtesy jump I would have came right back after dropping my son at school and gave them my business. Instead, I drove to another auto shop and had my battery replaced. Terrible customer service and not a great way to earn new customers.
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September 2023 by Irving Sr
My review is based on this verbal engagement, as this is an important part of the service, to the extend that this portion of the service was provideI call this Midas to find out if they perform alignment services at that location and asked for an estimate. The person who answer the call told me yes and provided a quote for $199.00. He then asked why do I need an alignment? I told him that the control arm was changed. He the stated that because they did not changed the part on the car, they will not be able to guarantee the alignment.He has started the proposed service with making excuses for the work to be done.I asked if Midas is providing alignment, especially where the car is checked that it can be aligned, then why refuse to offer guarantee if the work is performed. Because if the work is performed, Midas is saying that the car can be aligned and that they have done the work properly.At that he became very mad lost his customer service manners and geared in an off-putting mode. He asked me to hold. He came back on the phone, for gotten that he had told me I could bring the car in, he said the Alignment machine was down and they are booked for the next 2 weeks. I told him I was going to review this encounter and made it clear that Midas would be busy for the next 2 weeks and their alignment machine is out of service indefinitely.Someone may be wondering why review based on this. Because that Midas employee does not believe that the information provided was part of his service to customer. And because this is how repair shops may take advantage of customer, especially where it is unnecessary. if a shop properly aligns a car, they should stand behind their work.I wish there was a way to post recorded phone calls, because it tells the encounter better.
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September 2023 by G Cribb
I stopped here with a check engine light on because it was close to my kids school. There was a catalytic converter code, but also a misfire code. Matt and the crew there did a thorough workup and determined that the spark plugs were fouled and in need of replacement. They didn't just tell me, they showed me. I opted for plugs and coils to be replaced and the work was done quickly once the parts were in. The car has much improved power and I have not had another check engine light since then (4 months). I'll be bringing it back to these guys from now on.
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September 2023 by broadwayboyfilms
Honest and straightforward repair center. Matthew at the front desk is great to deal with and provides all options for repairs to allow you to make your own decision on how to proceed. Visited another Midas on S Glebe Rd earlier and was spoken to like I didn’t know anything so I highly recommend this location over the one on S Glebe Rd.Service: Vehicle Inspection
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September 2023 by Tee Rebel
The technician Matt was so helpful. He explained the whole process step by step. I called in about one issue turned out to be something less serious. They did not just take my money unlike other shops when women call in. They evaluated & fix the issue. Highly recommend especially if your a single woman!!!
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August 2023 by Karen V.
Matt is the best! He's always able to diagnose the issue and get it fixed quickly, and at a very reasonable price. With an old car, it's important to me to have a go-to place and this is it.
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July 2023 by Court
Excellent Service for Flat Tire ReplacementI brought my vehicle to Midas this morning and I must say, the service I received was nothing short of exceptional. I had a flat tire on my vehicle, and I needed it fixed promptly. Matthew Nias and his team went above and beyond to ensure that my tire replacement experience was smooth and hassle-free. Thank you for providing an outstanding tire replacement service. I will definitely be returning to your shop for any future automotive needs.Service: Tires
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July 2023 by Tammy Mitchell
Our experience at the 6730 Lee Highway Midas was outstanding, and Matt Niaz is a phenomenal store manager! We trust and highly recommend this establishment, and will definitely be returning for all of our future auto repair & maintenance work. I have owned several cars and have encountered many dishonest, over-priced and/or unqualified auto repair shops that try to take advantage of female drivers. When my brakes needed replacing, I did some research online and called multiple shops for cost estimates. From my very first phone conversation with Matt, I knew that he was the one for the job! He was calm, pleasant and professional. He was also very patient, gave honest answers to all of my questions, and was able to schedule my service immediately. When my fiance' and I arrived, Matt greeted us with a warm welcome and gave us a pretty accurate timeline for the initial brake evaluation and inspection. The waiting area was clean and comfortable, the shop was neat and organized, and the staff was working diligently. Once the evaluation was completed, Matt took the time to thoroughly explain the needed repairs/replacements, discuss all of my options, and review each cost estimate. He even walked us through a demo of the entire brake mechanism and pointed out other maintenance issues that needed to be addressed. Matt is so knowledgeable, and is such a great teacher, that we suggested he start his own YouTube channel! Matt's price quote was fair & reasonable, and his team completed the job to our satisfaction within his estimated time frame. We are happy new customers, and this was one of the best auto repair experiences we've ever had!Services: Exhaust