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March 2024 by Michelle D.
The service was fast and exceptional. I went there for a safety inspection and they attended me very quickly. The inspector was attentive and pointed out things that may need to be fixed in my car and the front desk service man was very friendly and helpful. I will continue to come here whenever I need to do my inspection again.
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February 2024 by Paul Semeraro
Wow! Really great service! Fixed only what was needed, and now I'm back on the road again.Many thanks!
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February 2024 by James Miller
I was quoted a price and I mentioned that I was a returning customer and that I had a coupon and the price was adjusted accordingly. Charles and Jose communicated the process and were very helpful.
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February 2024 by Terri Ferinde
Great service. Efficient inspection!
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February 2024 by Joe Ratliff
Excellent service! Very professional and courteous! Excellent technician for resolving exhaust/muffler issue andexhaust replacement and install.
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December 2023 by Mike R
I take all my cars here. Honest and friendly staff. I’ve always had good service.
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December 2023 by Reginald Baum
I dropped my car off for a break issue, 3 days after I picked it up and was overcharged. My engine shuts down with no explanation from them whatsoever.
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November 2023 by miss marilyn
My experience with them was great. I asked for oil change and back break pad inspection. They could of lied and sold me a break job I didn't need ( as I've experienced before as a woman) but he gave me an oil change and reported back to me I had 10 or 15 thousand miles before I'd need new pads. Wow..how refreshing..now they have a new regular customer in me. I recommend this midas location to anyone needing honest quality work.. thank you midasServices: Brakes
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November 2023 by Leo Danaher
They were very helpful with the Virginia state inspection. Nothing like good customer service on short notice.Service: Vehicle safety inspection
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October 2023 by John Binhack
Charlie at the front desk and his team are great. Quick turnarounds on repairs or inspections, and they're very transparent about what needs done, and the level of concern associated with the repair. I've used them multiple times for my car and my wife's car and have always received professional, quick and efficient service.Services: General repairs & maintenance
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September 2023 by Laila Tawfeek
The customer service was excellent and the work was perfectly done. The wait time was very reasonable. I will always use this location and recommend it to my friends and family. I had such a wonderful experience.
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May 2023 by John A.
The fact that this business has 2.5 starts surprises me. I came here roughly a year ago, when I last needed a safety inspection. That visit, customer service was poor. The man behind the counter was rude, and not very attentive. Fast forward a year, I'm back, and am giving the benefit of the doubt. I need a safety inspection. The inspector John Kim was fantastic. However, inside, behind the service counter the man was yet again inattentive and rude. In fact, he didn't look up from his computer for over 20 minutes to ask me if I needed assistance, and that was after another customer said something to him. To make matters worse, he told me he doesn't like Merchants Fleet customers and would prefer if we didn't come to get our vehicles serviced or inspected. I won't be back in 2024.
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May 2023 by Elissa David
Personable and polite service, great communication, quality vehicle work and diagnostics. Lots of longtime employees. I have been taking cars there for a decade. With their cheerful attitudes, clear explanations, and accurate time estimates, the staff of this Midas location takes the stress out of getting car repairs and make it a pleasant and reassuring experience.
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May 2023 by Emal Mangal
Customer service was good prices were higher then car dealer for synthetic oil change still took about an hour 45 minutes.
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May 2023 by William Idoniboye
I had my two vehicles inspected here. Super fast. Super easy. 5 stars!Services: Vehicle Inspection