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September 2024 by Russell Bruemmer
Always first rate for service
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August 2024 by Joan Cooper
Gary Burke amd his crew always take tremendously good care of us!! To Hell with all these new Teslas - WE ARE TEAM MERCEDES!!!
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August 2024 by Henry
Howard Embden sales representative was amazing, super professional, knowledgeable and helpful.
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August 2024 by Barbara Krimgold
The service was very smooth. I got a loaner car, the car got a complete first year service. I have a question about whether I can stop the Sirius radio, but I have to call Sirius about that. I'm happy with the iPhone GPS connection.
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August 2024 by Vasti Velez Zurita
Alvin the best sales person ?? M
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August 2024 by avis dillardbullock
Courteous service, attention to detail and Jeff kept me updated on the status of my repairs. Jeff is an exceptional service rep.
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August 2024 by Garden Of Eden
Amazing experience, Javier was very professional!
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August 2024 by Toni Wallace
very attentive staff and respectful and professional
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August 2024 by Joseph Anthony
4th year in a row of timely scheduled service maintenance. Easy to make an appointment and flexible in pick up and drop off options. I always go with Gary to to ensure smooth transaction.
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August 2024 by Tracy A Commons
The purchase was effortless which we appreciate as out of town buyers. Appreciate Alvin mentioning the car we bought as we were leaving because the car we had intended to look at had been sold.
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August 2024 by Edmund Jong
Paul was our sales consultant, and he was knowledgeable, straightforward, and did everything in his power to reach a price compromise on our new vehicle. My wife and I were thoroughly impressed with his responsiveness and willingness to negotiate. At other dealerships, we faced resistance and constant demand for upsetting, but we did not experience this attitude at Mercedes of Arlington.
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August 2024 by Matthew King
Sales Consultant Greg Smoak was very attentive to what I was interested in. He was highly professional and not overbearing. His knowledge of the autombile I chose was instrumental in me making the purchase. One comment he said rang true, "This will be one of the easiest purchases you will make." I felt as if I had left Mercedes-Benz of Arlington without buying a car there, Greg would have had no ill-feelings about it.
I am totally satified with my new E450 and with the extraordinary service Greg Smoak provided.
There is no doubt where I will make my next car purchase, Mercedes-Benz of Arlington!
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August 2024 by Tina V
Had an unfortunate experience servicing a Mercedes that’s 1 year old. The car ended up taking almost a week which wasn’t the issue- the issue was that there so no communication and our “service tech” was never available to answer any questions. When our car was finally told it was ready we ended up waiting 20 minutes for the car to be pulled up only to learn it still hadn’t been washed and we’d have to wait again. The experience was pretty disappointing given this is a brand new car and we took it to a dealership. Our tech was very transactional and minimal responsive the entire time. Will definitely never come back here.
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August 2024 by Charlotte Reace-Johnson
This is the worst place you could take your Mercedes to for maintenance or bodywork. They will not communicate with you and hold your car unnecessarily..
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August 2024 by walter crowder
We love our new car! Our salesman Alvin was super friendly and worked to get us the best possible deal on the car we wanted. We appreciate the friendly staff too.
