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October 2024 by Tom Mangan
The customer service was great. We bought the most expensive tempur pedic pro Adapt 2.0. It was comfortable in the store and seems very well made. Unfortunately, it did not help my chronic back and hip pain from pressure points. Would not recommend if you have a bad back. They allow returns for other brands, but no refunds if you don't like the product.
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September 2024 by NrF Clşç
Simon was amazing help for me and my fiance! He approached to my fiancé’s request on telephone while my fiancé was in another state, and then he greeted me very kindly. I had a long day and I was not in my best mood, but he gave me the right attention and approached it with a very good commercial and social intelligence. He was patient and very responsible.
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August 2024 by Tim Hamilton
Simon was our salesman and he was knowledgeable helpful and knew the products.Simon arranged delivery the very next day my mother was so happy and is sleeping soundllyon her mattress.We are recommending Simon and Mattress Warehouse of Arlington to everyone.
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August 2024 by John Gall
Mattress Warehouse has failed completly, we've been trying for weeks to get the correct box spring (they brought the wrong one) delivered. It went from an excellent experience, to a terrible experience.
This is unacceptable for any business.
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July 2024 by Maria Femiano
My bf and I went to look for a new mattress yesterday and Simon was very helpful! As soon as we walked in he welcomed us and asked how he could help. He listened to us then took us over to the mattress tester; while we were finding the best mattress-type for us, 2 other people walked in who he was quick to help as well. After our test was done, Simon showed us different mattresses, explaining where they were made and what they were made of. He gave us time to test mattresses while equally allotting time to help the other 2 customers. My bf & I ended up getting a mattress! Simon was personable, patient (I can be indecisive), helped answer our questions, and asked us the right questions to find the best mattress for us.
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July 2024 by Josh Chiodo
Simon was upfront and very conscientious of my needs and what I was looking for. Will be my first recommendation for any friends in need of mattresses!
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July 2024 by J Waldo
Rolando was fantastic helping us find the right mattress for us. We used the bed match system and found the perfect mattress and mattress cover at a great price. I would recommend our experience with Rolando to anyone.
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July 2024 by William Pfancuff
Mr Rolando was extremely helpful and knowledgeable and took all the time needed and explained in depth the quality of various mattress brands. We highly recommend this store and especially Mr. Rolando. Bill P
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June 2024 by MaryAnn
The customer service with Simon was extremely helpful-we will definitely go back to this store for our next mattress. He is customer focused, patient and pleasant. Thank you for all your help! Love the Spink & Co. mattress-well worth it with the 3year 0% financing.
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April 2024 by Mary McGovern
Teddy was a great help looking for mattresses! Great customerservice!
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April 2024 by cfontein
I was in need of a new bed and went to Mattress Warehouse yesterday. Simon Nako was the store manager and sleep consultant. He was terrific. I had a lot of questions and specifics I needed to address. He showed me a number of different beds and pillows by different companies. He helped me figure out which pillow was best for my neck and breathing. He was professional but friendly. He encouraged me to take the in-store test that can diagnose which mattresses are best for your body. I kept asking questions and he was very patient and informative. Highly recommend!
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February 2024 by tara kayal
If you are ever looking for a mattress you must speak with Ayinde and Simon these two Sleep specialist are highly recommended I had the most comfortable and informative shopping experience in the last 50 years thank you!
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November 2023 by Abby Embaby
Great customer service from Simon. Highly recommend this location
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November 2023 by Rob brady
Ayinde was exceptional. He listened to what we thought we wanted and expanded and explained the nuances of the different mattresses. He did not pressure and seemed to know what we needed right when it was needed. Outstanding support for us making a difficult decision. Ayinde helped us with such a positive demeanor for over three and one half hours. Highly recommend him to all‼️
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November 2023 by Maryann Janis-Brady
Just purchased the Spink & Leeds Luxury Firm Eurorop Mattress from Ayinde at Matress Warehouse in Arlingron.He was outstanding and very knowledgeable and helpful. I’m so excited to have worked with a very patient salesman.