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September 2023 by Dejana Krstic
Service that they are providing it’s not worth money they are charging! They don’t do detailed cleaning they just to it to be done for 300 dollars. I was complaining they scheduled to redo it whenever worked for them. So unprofessional. This is first negative review that I’m writing in my whole life so trust me, it’s not worth it gonna do better alone.Service: Auto detailing
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September 2023 by Kantapon Sornkerd
Not worth $200 + tip for full detailing a sedan. My car was not fully dried, and there are still some stains that should be cleaned.I might give them a 1-star, but the big guy was so good, he willingly cleaned the windows after I pointed it out to him.
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August 2023 by Michael Agonafir
I had an amazing experience with KP Car Cleaning! I walked in without an appointment and they accommodated me seamlessly. They even finished the job right on schedule as promised. Though slightly on the pricey side, the quality of service is absolutely worth it. The professionalism they exhibit truly sets them apart. Undoubtedly one of the best car cleaning services in the DMV area!!!!Services: Full body wash
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August 2023 by Lia Miranda
Purchased the $200 detail based on number of positive reviews. Made the appointment online and got in same day! Staff were very friendly ?? Reason for 3 stars is because my car was pretty “clean” and I know everyone says that but mine actually was. I wanted the detail so that I could get any scratches/small marks buffed out and to make things spotless. Unfortunately, I noticed no difference outside of the vacuum and exterior with shiny wax. That’s awesome but not a true detail. The weather tech car mats I have were not even locked back into place. They left that for me to do. Overall, I’m not going to go back for a detail. I would get a car wash/wax but that’s it. Nice staff just not top tier detailing if I’m being honest.
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July 2023 by Amaiya Rucker
This was worth it to me! I got a full detail and it only took a few hours so I worked from the Starbucks down the street! Would recommend!Services: Auto detailing
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June 2023 by Viplove Desai
If there were zero stars I would give them zero. Had used them pre pandemic and went there MISTAKE!!Not sure how to rely to owner but this picture are after spending $280 just on outside.
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April 2023 by Nicole F.
This place is right across the street from me so very convenient. I got a standard interior and exterior hand wash and they did a solid job. Much better than you would get at a standard automatic car wash. I'm heading back next week.
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March 2023 by Alyssa Gail V.
I'm super glad I chose to go to KP Touch to get my car cleaned! I called the morning of and managed to slip an appointment at noon. When I showed up, I told them that I would really like it if I can get my car cleaned up ASAP so I can get along with my day, and they pushed my car in queue and finished cleaning my car within an hour and a half. They took a look at my car, suggested what they should do (really just clean the exterior + wax it, and vacuum the interior), and I went with it. The interior of my car was generally clean, but they went ahead and also washed my floor mats and wiped down the the little things (air vents, cup holders, etc.). When I left, my car looked brand new- I'm super happy with the end results. :)NOTE: The car wash is in the public garage 4th floor (lowest floor). You have to pay $12 for parking, but with the cleaning option that I got, KP Touch deducted $12.
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February 2023 by Quinton Johnson
I took my truck to them on December 27, 2022. I selected the executive detail and dropped it off at 8am. I told them I was headed to work and would pick it up by 4:30, so they should've had ample time to complete the work. When I showed up at 4:30, my truck wasn't finished, and I had to return in an hour. When I finally picked up my truck, I immediately noticed there were areas on the grill that appeared to have never been washed. There was brake dust all around my wheels. There were dirty foot prints on my truck running boards. The list goes on and only got worse once I brought the truck out of the parking garage and into daylight. I made it known when I picked it up that I was displeased with the service after paying $325. "Willy" told me to bring the vehicle back the next day in order to have the issues corrected. However, I expressed I could not bring it back the next day because I could not be without a vehicle. I told him I would email the company to schedule a follow-up visit. The following day, I sent KP an email about scheduling a time to bring my truck back. I never heard back. I called the company several times and left voicemails. I never heard back.On January 6, 2023, I still hadn't heard back from KP and filed a claim with my credit card company. The dispute was just finalized and I was credited with my money being refunded.Overall, for a quick wash & interior vacuum, KP would likely provide a satisfactory job. For a complete "executive detail", as they so label it, I would NOT recommend KP.Services: Seat shampooing
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February 2023 by Ryan T.
Made a last minute appointment online (15 min before) and they were ready for me when I got there. Service was excellent, the gentleman providing the service that day was helpful in explaining package details and matching my needs with the appropriate package...ended up going with hand wash and spray wax...looks brand new.
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January 2023 by Yasser Sultan
I don’t recommend KP touch to anyone. They will always leave very wet mats inside your car and mess up your carpets. They also use some cleaner that leaves very ugly streaks on your dashboard (soap?) and I had to clean the car myself to get rid of it. The exterior wasn’t cleaned well either. What’s the point of a hand wash then?Service: Full body wash
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January 2023 by Sofia L.
Excellent service, highly recommend! Brought my car of around 4 months in and it looked brand new inside.
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December 2022 by Erica M.
Scheduling an appointment was super easy, and they did an excellent job! I'll definitely be going back.
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December 2022 by Mike Dawson
Incredible auto detail!!! Got the full detail and it honestly made my car look and smell like it was brand new. My parents saw my car and had me take their’s in too. Cannot recommend them enough. Will go at least once a year to renew my vehicle here on out. Yes, it is a weird location at the bottom of a parking garage, but do not let that distract you from their quality. I actually love the entrepreneurial grit of working in that space. Go give them a try
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November 2022 by Pablo Ros
I'm going to nickname this place "ghost" car wash. Their address on North Taylor Street took me to a residential neighborhood. When I called to ask for directions, the person who answered couldn't explain to me where they were located beyond telling me they were near Macy's in Ballston. Luckily I was half a mile away. Once I got to Macy's I called again. The same person answered. "Okay, where are you," I said. He told me the name of a building, and I began scouting. Nothing. I called a third time. A different person answered. "We are on Wilson Boulevard," he said, and gave me a street number. Finally I found the building and went into the parking garage in the back, down to P4, as I had been instructed. I couldn't see a single person in P4 or even a sign for the car wash. When I called one last time to cancel the appointment, nobody answered. I felt like I had been the victim of a prank.
